Experienced Full Stack Virtual Assistant – Web & Cloud Application Development, Customer Experience, and Strategic Initiatives

About American Express and the Opportunity

At American Express, we're committed to delivering exceptional customer experiences that exceed our customers' expectations. As a global leader in the financial services industry, we're constantly innovating and pushing the boundaries of what's possible. Our team is passionate about making a meaningful impact, and we're looking for talented individuals to join us on this journey.

Job Overview

We're seeking an experienced Full Stack Virtual Assistant to join our team. As a key member of our Commercial and Merchant, Global & Premium Experience (GPX) organization, you'll play a critical role in supporting our Vice President and leading high-priority initiatives. This is an exciting opportunity to work with a global team, drive business growth, and make a lasting impact on our customers' experiences.

Key Responsibilities

• Develop and maintain strong relationships with various groups and/or departments that liaise with the GPX organization
• Create presentations for executive meetings, Results Reviews, BURs, and other key business meetings
• Deliver a broad range of communications, including Town Hall presentations, org announcements, etc.
• Coordinate, track, and follow up on issues and/or escalations that impact the office of the VP Commercial and Merchant, Global & Premium Experience (GPX)
• Work with the GMNS and GCS on GPX strategic initiatives, presentations, and other business priorities
• Lead efforts to support and foster the One Team, One Purpose culture for the GPX organization
• Act as a central point of contact for urgent business and ad-hoc requests
• Provide support on various business planning initiatives
• Manage work streams for high-priority strategic initiatives associated with GPX

Requirements and Qualifications

To be successful in this role, you'll need to possess the following skills and qualifications:

• Proven thought leadership with an emphasis on forward thinking and the ability to challenge the status quo
• Proven project management skills with the ability to manage multiple projects and operate in ambiguous situations
• High level of integrity for the handling of confidential information
• Ability to create a compelling story using PowerPoint
• Must work a flexible work schedule to support a global organization
• Ability to build strong relationships and influence decisions across multiple stakeholders at various levels
• Superior communication, organization, and time management skills

Preferred Qualifications

• A minimum of five years of work experience; previous experience working for a multinational corporation
• College Degree
• Expert in Excel and PowerPoint

What We Offer

We're committed to providing our employees with a comprehensive benefits package, including:

• Flexible working model with hybrid, onsite, or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption, or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities
• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial

Why Join American Express?

We're a global company with a diverse and inclusive culture. We're committed to creating a workplace where everyone feels valued, respected, and empowered to succeed. Our benefits and programs are designed to support your personal and professional growth, and we're proud to offer a range of opportunities for career advancement.

How to Apply

If you're a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your application through our website, and we'll be in touch to discuss your qualifications further.