Experienced Customer Service Representative – Aviation Industry Leader

Join blithequark, a world-renowned airline, as we embark on an exciting journey to become the best airline in the history of aviation. Our mission, "Connecting people and uniting the industry," is about more than just transporting passengers from one destination to another. As a global organization operating in hundreds of locations worldwide, serving hundreds of thousands of customers, and employing tens of thousands of staff, we have a unique responsibility to uplift and provide opportunities in the places we work, live, and fly. We can only achieve this with a diverse and inclusive team of employees. Our careers offer competitive advantages packages designed to keep you happy, healthy, and well-traveled.

About blithequark

blithequark is a leader in the aviation industry, known for its commitment to excellence, innovation, and customer satisfaction. Our team is passionate about delivering exceptional experiences to our customers, and we're looking for talented individuals to join us on this journey. As a customer-facing representative, you'll be the face of our airline, crafting meaningful connections and creating a welcoming atmosphere for our customers.

Why Join blithequark?

* Fly United for free – domestic and international – and bring your friends and family too! * Flexibility: opportunities for overtime and the ability to trade shifts to work a flexible schedule. * Phenomenal benefits: 401(k), pension plan, health insurance, and a employee assistance plan for you and your family. * Build your career: the opportunity to learn and grow into leadership roles with over half of our leaders starting in the operation. * Up to $27.00 / hour: seniority-based pay raises with extra compensation for shift differential and beyond regular time.

Job Summary

As a Customer Service Representative, you'll be the primary point of contact for our customers, providing exceptional service and support to ensure a memorable travel experience. You'll interact with customers in a kind and beneficial manner, resolving issues and building customer loyalty and retention.

Key Responsibilities

* Interacting with customers in a kind and beneficial manner is key to crafting memorable experiences and building customer loyalty and retention. * Stepping up and anticipating customer needs while maintaining a strong sense of responsibility, even when we've inconvenienced a customer. * Working every day with a safety mentality by ensuring we maintain ourselves and each other to the highest standards. * Navigating challenges through being steady but adaptable, retaining composure, and managing issues without taking customer frustration into view. * Collaborating with others, assisting colleagues, and supporting them in achieving success with new processes and technologies.

Qualifications

* High school diploma, GED, or equivalent * Minimum of 18 years old * Comfortable working with computers, mobile devices, and new technologies * Physical ability to stand and walk for an 8-hour shift, as well as carry and handle luggage * Potential to acquire a SIDA badge and meet airport requirements for badging * Legally eligible to work in the United States without sponsorship * Potential to meet the company's attendance requirements and uniform and appearance standards

What We Offer

* Competitive salary: up to $27.00 / hour * Seniority-based pay raises * Extra compensation for shift differential and beyond regular time * Opportunities for overtime and flexible scheduling * Phenomenal benefits: 401(k), pension plan, health insurance, and employee assistance plan * Career growth opportunities: the chance to learn and grow into leadership roles * A dynamic and inclusive work environment: join a team that values diversity and inclusion

How to Apply

If you're passionate about delivering exceptional customer service and joining a world-renowned airline, apply now to become a part of our team. We can't wait to hear from you! Apply Now! Apply for this job