Senior eCommerce Analytics & Insight Speciali
Position Description: We are seeking a highly skilled Senior eCommerce Analytics & Insights Specialist to partner with eCommerce product managers and agile delivery teams in identifying opportunities, shaping roadmap priorities, and measuring improvements. This role goes beyond traditional digital marketing analytics— focusing instead on understanding customer behavior, platform performance, and product journey effectiveness to drive business outcomes across the eCommerce ecosystem. The ideal candidate blends strong analytical capability with business acumen and communication skills, helping teams translate data into actionable insights that improve user experience, conversion, and longterm customer value. General Duties and Responsibilities:
- Opportunity Identification: Collaborate with product owners, UX, and agile teams to analyze user journeys, conversion funnels, and platform performance to uncover areas of friction and growth opportunities.
- Roadmap Influence: Provide data-driven insights to prioritize backlog and roadmap items, ensuring initiatives align with customer needs and measurable business impact.
- Measurement & Reporting: Define success metrics for product features and initiatives. Build dashboards and scorecards to track adoption, performance, and ROI of roadmap items.
- Experimentation: Design and analyze A/B tests and pilots, ensuring statistical rigor and translating outcomes into clear recommendations.
- Cross-Functional Collaboration: Act as a trusted partner to engineering, product, and customer-facing teams by simplifying complex analytics into actionable insights.
- Governance & Data Quality: Ensure tagging, tracking, and data models are accurate and consistent across the eCommerce platform to enable reliable measurement.
- Continuous Improvement: Champion a culture of test-and-learn, embedding analytics into agile ceremonies and ensuring feedback loops inform sprint planning.
Education and Experience:
- Bachelor’s degree in Business, Analytics, Economics, Computer Science, or related field.
- 5+ years of experience in digital/eCommerce analytics, product analytics, or related field.
- Expertise with analytics tools (Google Analytics 4, Adobe Analytics, or equivalent), dashboarding (Tableau, Power BI, Looker), and experimentation platforms.
- Strong knowledge of eCommerce KPIs (e.g., search-to-cart, cart abandonment, repeat purchase, customer lifetime value).
- Proven ability to work in agile environments and collaborate with cross-functional product teams.
- Exceptional communication skills with the ability to translate technical findings into business narratives.
- Familiarity with data privacy regulations (GDPR, CCPA) and best practices in data governance.
Preferred Qualifications:
- Master’s degree preferred.
Physical Job Requirements:
- Prolonged periods in a stationary position at a desk and working on a computer.
- Constantly communicates with employees and leaders, both verbally and in writing.
Reports To: Senior Manager, Marketing Analytics Environment: Work environment is remote during regular or extended business hours. Accommodation: Candidates for the position should be able to perform essential job duties in described work environment with or without accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Equal Employment Opportunity Infinite Electronics is proud to be an Equal Employment Opportunity and Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, marital status, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are committed to building a diverse workforce and we actively encourage women, minorities, people with disabilities and veterans to apply. Apply tot his job Apply To this Job