Claim Service Specialist - Bridgewater, Quincy, Wakefield, Springfield & Farmington CT - Hybrid
Arbella Insurance Group is focused on creating a supportive and inclusive workplace. They are seeking a Claim Service Specialist who will advocate for customers, inspect damages, and ensure accurate claim documentation while navigating settlements with professionalism.
Responsibilities
- Claim Service Specialists are advocates for our customers
- They talk directly with people who have recently experienced a loss, inspect the damage, and investigate all documentation to ensure each detail is recorded accurately and fairly
- Claim Service Specialists are responsible for thoroughly checking claim case facts, determining coverage, liability and reserves, and accurately reporting on each settlement
- They are effective and talented negotiators – navigating settlements with individuals, attorneys, and other insurance carriers with poise and professionalism
- They prepare and maintain well-written files and keep their teams up-to-date on current claims
Skills
- A true commitment to customer service excellence through positive, effective and diplomatic oral and written communication skills
- Highly effective time management skills
- Strong attention to detail, accuracy, fairness and impeccable organization
- A passion for helping others
- Some customer service work experience preferred
Benefits
- Company nurse, nutritional counseling, and mental health resources
- Tuition assistance programs
- Opportunities to get involved: Arbella Activities Committee, Diversity and Inclusion Council, and more
- A company committed to community: volunteer opportunities, employee-led community efforts, and the Arbella Insurance Foundation
- Robust training, mentorship, and professional/personal development programs
- Flexible schedules
- Profit share bonus program
- Exceptional benefit and wellness programs
Company Overview
Company H1B Sponsorship