Emerging Account Executive, Startups
Anthropic is a public benefit corporation focused on creating reliable and interpretable AI systems. As an Emerging Account Executive, you will manage a portfolio of startup customers, helping them leverage AI for their business while developing scalable engagement models and best practices for customer interaction.
Responsibilities
- Manage a portfolio of 40-50+ startup accounts, maintaining high retention and identifying expansion opportunities
- Build and execute scalable engagement models using Claude and automation to efficiently serve a high-volume customer base
- Identify breakout accounts with high growth potential and ensure smooth transitions to expanded coverage when appropriate
- Develop and document best practices for scaled customer engagement that can be shared across the Growth AE organization
- Conduct streamlined account health checks and identify early warning signs of churn risk
- Partner with customers to understand their business models and AI use cases, gathering feedback to inform product development
- Collaborate with Applied AI and other cross-functional teams to support customer technical needs
Skills
- 1-3 years of experience in sales, account management, customer success, or related roles
- Demonstrated ability to manage multiple priorities and a high volume of customer relationships simultaneously
- Strong communication skills with ability to build rapport quickly across various customer personas
- Analytical mindset with comfort using data to prioritize accounts and identify trends
- Enthusiasm for emerging technologies and genuine interest in AI
- A 'roll up your sleeves' mentality and comfort operating in ambiguous, fast-changing environments
- Minimum education: Bachelor's degree or an equivalent combination of education, training, and/or experience
- Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience
- Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position
- Experience with consumption-based or usage-based pricing models
- Familiarity with technical products, APIs, or developer-focused solutions
- Experience working with startup customers or in a high-growth startup environment
- Exposure to AI/ML concepts and applications
Benefits
- Competitive compensation and benefits
- Optional equity donation matching
- Generous vacation and parental leave
- Flexible working hours
- A lovely office space in which to collaborate with colleagues
Company Overview
Company H1B Sponsorship