[Remote] eLearning Curriculum Developer - Veeva Safety

Note: The job is a remote job and is open to candidates in USA. Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. The eLearning Curriculum Developer will create innovative learning content for the Veeva Safety platform, focusing on comprehensive eLearning programs that educate users on global safety case processing and reporting.

Responsibilities

• Design and develop comprehensive, high-quality eLearning programs for Veeva Safety modules, including case intake, case processing, submissions, and aggregate reporting
• Utilize modern authoring tools and interactive formats (e.g., video, graphic design, interactive eLearning) to build, deploy, and update courses and supporting materials
• Translate complex technical subjects and regulatory requirements into clear, concise, and engaging instructional content for both functional and technical users
• Develop training content meticulously aligned with Veeva Safety features, global industry best practices, and stringent regulatory requirements (e.g., expedited/periodic reporting, Regional Health Authority guidance, and ICH E2B R3)
• Conduct thorough instructional research and task analysis to ensure learning content reflects real-world Veeva Safety use cases and role contexts
• Manage the end-to-end curriculum development lifecycle, spanning analysis, design, development, implementation, and evaluation
• Collaborate cross-functionally with Subject Matter Experts (SMEs) and stakeholders to validate learning objectives, confirm technical accuracy, and integrate feedback effectively
• Maintain a deep working expertise in Veeva Safety and Vault Platform technologies
• Drive all assigned projects with accuracy, transparency, and a strong commitment to meeting established deadlines and milestones
• Stay current with industry trends, learning best practices, and emerging technologies to continuously enhance training delivery methods Skills
• Bachelor's degree in a relevant field or equivalent practical experience
• Minimum 3+ years of dedicated curriculum development experience, specifically creating technical or administrative learning content for software products
• Minimum 5+ years of experience in Global Case Processing and Periodic Reporting, preferably utilizing multiple safety software tools (e.g., Oracle Argus, Aris Global LSMV)
• Expert proficiency in modern authoring tools and publishing platforms (e.g., Articulate 360, TechSmith Camtasia, WellSaid) and Learning Management Systems (LMS)
• Deep and solid understanding of end-to-end pharmacovigilance processes and regulatory requirements, including the Individual Case Safety Report (ICSR) lifecycle, case processing, coding dictionaries (MedDRA, WHODrug), and periodic reporting standards
• Proven ability to analyze new product specifications and features to determine their impact on case processing and periodic reporting workflows
• Exceptional written, visual design, and verbal communication skills
• Consistent track record of accountability in delivering high-quality projects on time in a fast-paced environment
• Strong interpersonal skills with the initiative to build collaborative, productive relationships across all lines of business
• Ability to work effectively both independently and as part of a high-performing team, demonstrating flexibility and adaptability to new challenges
• Experience with Veeva Safety, other Veeva products, or similar life science platforms
• Shareable work portfolio of previously developed course materials
• 10+ years of direct global case processing, expedited and periodic reporting experience Benefits
• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program Company Overview
• Veeva Systems Inc. is a leader in cloud-based software for the global life sciences industry. It was founded in 2007, and is headquartered in Pleasanton, California, USA, with a workforce of 5001-10000 employees. Its website is Apply tot his job

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