Quality Management Analyst 3 - Full TIME - Remote

Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet. 1. Performs measurement and benchmarking of performance measures in relation to best practices for the healthcare service industry and internal business objectives. 2. Provides performance indicator reports and benchmark narratives for performance improvement. 3. Monitors quality performance, outcomes and/or safety metrics to make recommendations for targeted process improvement projects. 4. Prepares overviews and interpretation of reports; and following up on assigned action items for various projects, meetings, and committees. 5. Assists with training departmental Quality champions governmental program requirements. 6. Performs problem analysis for strategic planning initiatives. 7. Solves data integrity issues as they arise, and monitor the addition of new data, analytics and reporting systems. 8. Interprets and translates data for senior management to clearly understand analysis and use it for meaningful decision making, and strategic planning purposes for the enterprise. 9. Act as a liaison with third party vendors of specialized business intelligence or database products, geographic information systems and data mining software. 10. Contacts regulatory agencies to research and clarify program rules. 11. Manages healthcare quality program departmental calendar to ensure all relevant submission dates, deadlines, and critical information stays current. 12. Assists with preparation of audit responses related to governmental program submissions prior to submission to third party; and positively collaborate with UMIT and HII. 13. Serves as a reliable resource to hospital staff, physicians, and patients on matters related data analysis. 14. Adheres to University and unit-level policies and procedures and safeguards University assets. This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. Education: Minimum Bachelor’s Degree in Business, Healthcare, Engineering, Technology, or related area, from a four-year college or university. Proficiency with Microsoft Office Suite programs, Excel, PowerPoint, Word. Certification and Licensing: Six Sigma Yellow Belt, Lean Certification, Project Management Professional certification, Change Management certification, or related certificated desired. Experience: Minimum 3 years or relative experience in healthcare setting, preferably large academic medical center. Knowledge, Skills and Behaviors:

• Ability to maintain effective interpersonal relationships
• Ability to communicate effectively in both oral and written form
• Skill in collecting, organizing and analyzing data
• Ability to recognize, analyze, and solve a variety of problems.
• Proficiency in computer software (i.e. Microsoft Office) The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more. UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for. The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Job Status: Full time Employee Type: Staff The mission of the University of Miami is to transform lives through education, research, innovation, and service. A vibrant and diverse academic and healthcare community, the University of Miami and the University of Miami Health System ("UHealth") have rapidly progressed to become one of the nation’s top research universities and academic medical centers in the nation. The University comprises 12 schools and colleges serving undergraduate and graduate students in more than 350 majors and programs. Visit welcome.miami.edu/about-um to learn more about our points of pride. The University ranks No. 55 on U.S. News & World Report’s 2022 Best Colleges list and ranked No. 49 in the 2022 Wall Street Journal/Times Higher Education College Rankings. Bascom Palmer Eye Institute is ranked the #1 eye hospital in the USA and offers some of the nation's premiere eye doctors to treat every eye condition for adults. Sylvester Comprehensive Cancer, part of the Miller School of Medicine, received the prestigious National Cancer Institute designation in 2019. The University of Miami and UHealth have also ranked among the Forbes Best Employers and Best Employers for Women on several occasions, most recently in 2022. With more than 17,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe. The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

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