IT Manager, Platform Engineering

Job Summary The IT Manager, Platform Engineering role leads a team of software engineers in the design, development, and delivery of resilient enterprise solutions. This posting will be used to fill multiple manager roles that engineer SaaS platforms for Sales/Marketing or IBM Sterling B2B/EDI integration. These positions collaborate closely with product, architecture, and business partners to deliver high-quality, scalable software solutions. The role demands strong leadership, deep technical acumen, and a forward-thinking mindset to guide teams in adopting modern engineering practices, including Site Reliability Engineering (SRE) and AI-driven solutions. Essential Responsibilities Team Leadership & Mentorship

• Lead, mentor, and empower a high-performing team of software engineers, fostering a culture of collaboration, accountability, and innovation.
• Manage team performance, providing coaching and career development opportunities to grow engineering talent.
• Champion an environment of collaboration, high quality IT practices and continuous improvement.

Technical Strategy & Execution

• Guide the team in the end-to-end delivery of software, from architectural design to implementation, testing, and deployment.
• Ensure the team’s work aligns with the strategic product roadmap and enterprise architecture standards.
• Drive the implementation of resilient and scalable engineering solutions,

Innovation & Critical Thinking

• Lead the exploration and adoption of new technologies, including AI, to drive efficiency and deliver business value.
• Partner with stakeholders to translate complex business problems into clear, actionable engineering plans.
• Promote critical thinking and a first-principles approach to problem-solving within the team.

Skills / Abilities

• Leadership: Proven ability to lead and motivate technical teams, build a positive culture, and manage performance.
• Critical Thinking: Exceptional problem-solving skills and the ability to navigate complex, ambiguous challenges.
• Technical Acumen: Deep understanding of modern software development practices, system architecture, and SDLC.
• Collaboration: Excellent communication and interpersonal skills, with a history of successful cross-functional partnership.
• Resilience & SRE: Strong knowledge of Site Reliability Engineering principles and experience building highly available, scalable systems.
• Platform Experience: Background in enterprise software development. Specific experience in one of the following is highly desired:
• SaaS platforms and Cloud Engineering (e.g., Salesforce, Adobe, GCP, Azure)
• B2B integration platforms (e.g., IBM Sterling, MuleSoft) and EDI standards.
• Emerging Technology: Knowledgeable in the application of AI and other new technologies in an enterprise context.

Supervisory Responsibilities Manages a team of software engineers.

Minimum Qualifications

• Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field, or equivalent practical experience.
• 5+ years of experience in software engineering, with a demonstrated progression of responsibility.
• 2+ years of experience in a formal or informal leadership role (e.g., Tech Lead, Team Lead, or Engineering Manager).
• Proven track record of delivering complex, high-quality software projects.
• Strong understanding of agile development methodologies.

Preferred Qualifications: Pay Ranges: USA: $9,208.38/mo - $20,872.33/mo, CO: $9,208.38/mo - $20,002.65/mo, CA: $9,719.96/mo - $16,575.08/mo, NJ: $9,719.96/mo - $15,551.93/mo, OH & VT: $9,719.96/mo - $16,523.93/mo, MN: $9,719.96/mo - $19,132.97/mo, IL & NV: $9,719.96/mo - $20,002.65/mo, MD, NY & WA: $9,719.96/mo - $20,872.33/mo, MA: $10,231.53/mo - $20,872.33/mo, RI: $11,254.69/mo - $19,132.97/mo, CT: $11,254.69/mo - $20,002.65/mo, DC & HI: $11,766.26/mo - $20,002.65/mo, NYC: $11,766.26/mo - $20,872.33/mo Pay Transparency: Pay: Additional Details: Application Criteria: Upload current copy of Resume (Microsoft Word or PDF format only) and answer job screening questionnaire by April 2, 2026 Pay Transparency: The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job levels, the pay information represents the ranges for each level in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment. In California, the compensation listed reflects the range or rate of pay reasonably expected for this posted position upon hire. For details on our comprehensive benefits, click here. Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability. Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [email protected]. Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)

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