Tele Caller - Punjabi (D)
About Lokal : In 2018, we began with a WhatsApp group with a simple hypothesis: people in tier-2/3 towns weren’t really using the internet meaningfully yet. We believed that if we started with local content in their own language, they’d come back every day; once there was a habit and trust, that same space could naturally grow into classifieds and, eventually, something they used for almost everything online. This spark became Lokal. Our first instinct was to put everything in one place & one app - local updates, classifieds, jobs, matrimony and more. It worked, till it stopped working. Users gave us the insight - when one use case outweighs the others, everything else seems like noise. We listened. Like how Craigslist quietly seeded a generation of focused companies & marketplaces, we began unbundling and verticalising. Today, Lokal is a house of focused apps, many products, one mission: to connect Tier-2/3+ India to the Knowledge, opportunities, tools and experts they’ve always deserved. We now operate dozens of live apps across categories like:
- Edutainment & Skill Learning – practical skills and learning in regional languages (GyanTV)
- Matrimonial Matchmaking – hyperlocal, compatibility-first partner search (Lokal Matrimony)
- Agri Consulting – farmer-first advisory in local languages (AgriLokal)
- Local Jobs – blue- and grey-collar opportunities close to home (Lokal Jobs, Sahi Jobs)
- Social & Community – Place to find & post social updates (Lokal app)
- Emotional Well-being & Peer Support – safe spaces to talk and feel heard (Dostt & Eaze)
- Astrology & Guidance – instant access to trusted Astrologers via chat and voice (AstroLokal)
- Advisory Services – early bets in legal help, financial guidance, career counselling, and more
Under the hood, Lokal is a discovery and access platform: local-language internet + deep Bharat insight+ AI. When someone opens a product we’ve built, they don’t wade through clutter; they get a straight line to what they came for. This is the story new teammates walk into: a company that started as a whatsapp group, became a family of focused apps, and kept one belief at the centre — access changes lives. We ship fast. We learn fast. We build for Bharat. We are backed by leading global and domestic investors including Y Combinator, Sony, Global Brain, India Quotient, and 3one4 Capital. Role Overview:
We are hiring for our sister app - Dostt , an audio and video platform. Currently, we operate in Punjabi. As we expand rapidly, we are seeing significant growth.
We are looking for a motivated and results-driven Tele Caller to join our team. The Tele Caller will be responsible for making outbound calls to potential leads, understanding their needs, and offering suitable services & onboarding them to the platform. The ideal candidate should have excellent communication skills, a customer-centric approach, and the ability to handle rejections professionally.
Key Responsibilities -
- Make outbound calls to potential and existing hosts to inform them about products and services.
- Follow up on leads generated through various marketing campaigns.
- Maintain detailed records of host interactions and transactions.
- Achieve daily/weekly/monthly call and conversion targets.
- Provide accurate and timely information to hosts.
- Stay updated with the latest products, services, and promotional offers.
- Train & Onboarding new hosts as per Guidelines of App.
Requirements
- Bachelor’s degree.
- Proven experience as a Telecaller or in a similar role.
- Excellent verbal communication skills in Punjabi (Must know Read , write and speak)
- Ability to handle Host rejection and remain patient.
- Basic knowledge of computer operations, CRM & Excel.
- Strong listening and negotiation skills with a positive attitude and ability to work in a team.