Customer CARE Specialist (Italian & German) (Berlin, DE, D-10587)

Customer CARE Specialist (Italian and German) - Remote

You are enthusiastic about small businesses and self-employed people, and you want to be an important marketing partner for them? Then it is time for you to become a part of Vista and apply now!

What makes working for Vista so unique?

Find out by watching this video: https://www.youtube.com/watch?v=9nk8Z901AW4

What you can look forward to

• The opportunity to work from home within Germany and from the Netherlands.
• Monthly home office allowance of 85 € - a financial infusion for your electricity and internet costs.
• Financial support for building up your home office.
• A discounted Urban Sports Club subscription after working 6 months with us.
• Bicycle leasing with JobRad.
• A comprehensive, paid 4-week training course right from the beginning as well as regular mentoring and training sessions afterwards; versatile development opportunities within and outside your team, so that we are all working towards the same vision.
• A dedicated Team Lead at your side to support your and your team’s development.
• A flexible weekly shift system (Mon.–Fri., 08:00–19:00) with schedules planned well in advance; offering both full‑time and part‑time positions (minimum 30 h/week) and adaptable scheduling to suit individual availability and work‑life balance needs.

What you ideally bring with you

• You have very good oral and written Italian and German communication skills as well as being friendly and empathetic, so as to understand and assist our customers with any queries which may arise.
• You have a strong interest in eCommerce and marketing and a passion for print and design, enabling you to provide the best solution for our customers and to chip in the success of their business.
• You are a digital native which allows you to connect with our customers on all channels to support them, especially via phone, email, and chat.
• You exude persistence and, as a reliable partner for our clients, maintain an overview of all the current marketing solutions we can offer them, e.g. flyers, business cards, disposable menus.

What you can expect from our selection process

First, we will get to know each other in a 30-minute recruiter video call. If we move forward, the next step is a one-hour technical test to assess your skills. Finally, you will have a 45-minute interview via Google Meet with the Team Lead, where you can gain deeper insights into the role and the team. We look forward to your application! Please submit your resume in English. 

Visit us on Facebook or Instagram to find out more about who we are.

https://www.facebook.com/LifeatVistaBerlin

https://www.instagram.com/lifeatvistaberlin/?hl=de