AI Training Specialist
Job description
At The Brandtech Group, we help the world’s biggest brands grow by connecting content, data and media through technology. But transformation doesn’t happen because tools exist - it happens when people know how to use them confidently, creatively, and consistently. That’s where you come in.
Pencil, our enterprise AI platform, is changing how global marketing teams work. It embeds AI directly into creative and operational workflows, unlocking new speed and scale. But real impact depends on adoption — and adoption depends on learning.
We’re looking for an AI Training Specialist to build the capability engine behind this transformation.
The Role
You’ll design and deliver learning experiences that turn AI from “new technology” into “everyday habit”. This is not traditional training. It’s hands-on enablement, real-world problem solving, and continuous capability building embedded directly into how teams work. You’ll partner closely with Product, Change, and Implementation teams to ensure that every new feature, workflow and innovation is understood, adopted, and applied in practice. Think of yourself as the bridge between what AI can do and what people actually do with it.
Job requirements
What Success Looks Like
You’ll be measured on real-world impact, not attendance:
- Capability uplift: measurable improvement in AI skills and confidence
- Completion & certification: strong engagement across learning pathways
- Post-training adoption: AI actively used in daily workflows and projects
- Programme reach: scale across markets, teams, and disciplines
- Learner satisfaction: high engagement, strong feedback, and positive NPS
What You Bring
- Experience delivering training for digital transformation, technology, or marketing platforms.
- Strong grounding in adult learning principles and instructional design
- Background in training, capability building or designing and delivering workshops and hands-on learning sessions.
- Experience working with Product, Change, or Customer Success teams in transformation environments.
- Ability to translate complex AI concepts into simple, engaging, practical learning
- Confident facilitator - comfortable running live sessions, demos, and hands-on workshops
- Curiosity and enthusiasm for AI and how it changes work
You’ll Thrive Here If You…
- Believe capability is what makes transformation real
- Enjoy helping people build confidence through experimentation and practice
- Prefer clarity, simplicity, and creativity when explaining complex ideas
- Naturally collaborate with product and change teams
- Care about behaviour change as much as knowledge transfer
- See learning as continuous, not a one-off event
- Get energy from scaling knowledge across global teams
Job responsibilities
What You’ll Do
You’ll be at the centre of AI adoption across the business:
- Design and deliver practical learning programmes that build real AI capability
- Act as a super-user of Pencil, translating product updates and features into clear, usable training
- Work directly with teams to identify capability gaps and evolving needs
- Run live enablement sessions, drop-ins to solve real workflow challenges
- Measure what matters - capability growth, adoption, confidence and continuously improve programmes
- Create compelling demos, showcases, and case studies that demonstrate real-world impact
- Partner with Customer Success/ Account Managers, Marketing, and HR to amplify success stories across the business.
- Lead engaging roadshows, live sessions, and thought leadership experiences that inspire adoption
Job benefits
25 days PTO plus public holidays, although we operate a Flexible Time Off scheme
Health insurance / private medical cover
Monthly stipend towards wellness, fitness, and learning and development
Remote - work from anywhere in your home country
Enhanced parental leave policies, whether you become a parent through birth, adoption or surrogacy
Flexible working hours