Experienced Pre-Licensed Customer Service Representative – Remote Career Opportunity at arenaflex
Job Title:
Experienced Pre-Licensed Customer Service Representative – Remote Career Opportunity at arenaflex
Introduction:
Welcome to arenaflex, a global, digital business services company that delivers the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With over 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. If you're on the hunt for a career and not just another job, arenaflex is the place for you! We want to invest in your future and provide you with the tools, training, and support to succeed in your role.
About arenaflex:
arenaflex is a company that values innovation, customer satisfaction, and employee growth. We believe that our employees are our greatest asset, and we're committed to providing a workplace that is conducive to happiness and a healthy work-life balance. Our mission is to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day.
Become a Licensed Insurance Agent with arenaflex:
If you're interested in pursuing a career in insurance, arenaflex offers a unique opportunity to become a licensed insurance agent. Our 5-day paid training program will help you prepare for the State Insurance Exam, and we'll provide you with a trainer, study materials, and support to help you succeed. After you pass your exam, we'll support you in obtaining your license in the 50 states/territories we operate in.
Benefits of Working with arenaflex:
* Paid Training
- Competitive Wages
- Full Benefits (Medical, Dental, Vision, 401k and more)
- Paid Time Off
- Employee wellness and engagement programs
Responsibilities:
As a Pre-Licensed Representative at arenaflex, you will be responsible for:
- Resolving complex consumer issues and advising first-level representatives on high-level issues
- Assisting policyholders with billing questions and concerns
- Providing support to policyholders with any policy changes requested
- Supporting policyholders' needs by providing recommendations and adjusting as necessary
Qualifications:
We're looking for fearless people who are inspired to deliver only the best in all that they do. To be considered for this role, you must have:
- 6 months of customer service experience minimum
- Over 18 years of age
- Ability to type 25 wpm
- High School Graduate or GED
- Comfort with desktop computer systems
- Proven oral and written communication skills
- 6 months of Call Center experience, preferred
- Logical problem-solving skills
- Availability to work various shifts
- Ability to use Windows operating systems
- Organization and work prioritization skills
Work from Home Requirements:
* Internet Connection Requirements:
- Minimum subscribed download rate equal to or exceeds 12.0 Mbps
- Minimum subscribed upload rate equal to or exceeds 3.0 Mbps
- ISP must have no packet loss and ping under 50ms
- Proof of internet speed required
- Clean and quiet workspace
Be One of Our People:
At arenaflex, we believe that when employees are happy and healthy, they are more productive, creative, and engaged. We're committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We're committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.
Teleperformance is an Equal Opportunity Employer
Employment Type:
FULL_TIME
Apply Now:
If you're ready to take the first step in your career journey, apply now to become a Pre-Licensed Customer Service Representative at arenaflex. Don't miss out on this opportunity to grow and develop your skills in a dynamic and supportive environment. Apply for this job