Program Manager

Overview

TISTA Science and Technology is seeking an experienced Program Manager to support a federal program providing IT Operations and Maintenance, Infrastructure Protection, Information Assurance, and Software Development Support Services. The Program Manager will provide strategic leadership, governance, and delivery oversight for Electronic Data Interchange (EDI) initiatives supporting healthcare and federal programs. This role is responsible for ensuring the successful execution of EDI‑related capabilities, regulatory compliance, and effective cross‑functional coordination among business, technical, and government stakeholders. TISTA associates enjoy above Industry Healthcare Benefits, Remote Working Options, Paid Time Off, Training/Certification opportunities, Healthcare Savings Account & Flexible Savings Account, Paid Life Insurance, Short-term & Long-term Disability, 401K Match, Tuition Reimbursement, Employee Assistance Program, Paid Holidays, Military Leave, and much more!

Responsibilities

Provide overall program management leadership for EDI initiatives, including planning, execution, monitoring, and delivery. Establish and maintain program management support services, tailoring project management approaches to meet team, project, and contractual needs. Oversee EDI transaction implementations and operations, including X12 healthcare transactions such as 837, 835, 834, 270/271, and 276/277. Lead program governance activities, including status reporting, risk and issue management, dependency tracking, and escalation. Manage and coordinate cross‑functional teams, including Product Owners, Scrum Masters, Business Analysts, Integration Analysts, and vendors. Ensure compliance with HIPAA, data privacy, security regulations, and contractual requirements. Support audit, compliance, and reporting activities as required by the client and contract. Analyze program and task order management needs and apply industry best practices, leveraging both traditional and Agile methodologies to deliver effective project management solutions. Apply knowledge of federal government planning, programming, budgeting, and resource management processes to support customer program planning, executive decision briefings, and progress assessments across multiple projects. Collaborate with stakeholders to define clear project objectives and requirements, establish priorities, communicate progress and demonstrations, and manage change through regular planning and re‑planning activities. Develop and maintain business cases, project charters, and project plans, updating documentation to reflect progress, risks, and changes. Work closely with cross‑functional teams possessing diverse technical skillsets to ensure successful project delivery; re‑plan and adjust execution based on team velocity and evolving business or user needs. Track and report program and project performance metrics at the task, work package, and project levels. Develop and maintain project management dashboards to provide timely, accurate progress information to project teams and customer leadership. Identify program risks and devise clear mitigation strategies, engaging appropriate stakeholders to ensure proactive risk management.

Qualifications

Minimum 10 years of experience managing Health IT projects or programs, preferably in federal or healthcare environments. Demonstrated experience supporting systems and workflows that leverage EDI transactions. Experience managing IT infrastructure, application development, and information security initiatives within a regulated environment. Proven client‑facing experience, with the ability to manage customer expectations, communicate effectively, and maintain strong client relationships. Prior experience managing and/or participating in integrated delivery teams, including government stakeholders and third‑party vendors. Strong working knowledge of project management, performance management, financial oversight, and government procurement processes. Hands‑on experience applying Agile project management methodologies, including iterative planning, execution, and delivery. Ability to coordinate cross‑functional teams to ensure project objectives, scope, schedule, and quality targets are met. Experience tracking project progress, managing risks and issues, and reporting status to both internal leadership and client stakeholders. Familiarity with compliance, audit, and documentation requirements supporting federal IT and healthcare programs. Strong understanding of EDI standards, healthcare claims processing, and data exchange practices. Proven ability to communicate effectively with executive‑level and technical stakeholders. Education: B.S. in Computer Science or Information Management. Project / Program Management certification (PMP, PgMP) recommended. Agile certification (CSM, SAFe Agilist, SAFe Program Manager) recommended. ITIL v3. Clearance: The ability to pass a Tier 2/Modest Background Investigation. Location Remote, USA. Pay Range: The pay for this position ranges from $100,730 to $120,500. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. Also, certain positions are eligible for additional forms of compensation, such as bonuses. TISTA associates are eligible to participate in our comprehensive benefits plan! More information can be found here: https://tistatech.com/working-at-tista/. Apply To This Job