Sales Operations Analyst
Our Mission
Our passion for improving patients’ lives motivates us to apply our skills, experience and knowledge to advance medicine. We achieve this through flexible, innovative, high-quality solutions for our clients, delivered with integrity. The Role We are looking for a Sales Operations Analyst to join our Commercial team, where you will play a key role in strengthening the organisation’s commercial data, systems, and reporting processes. You will support the business development and marketing teams with lead generation and outreach activities, while ensuring data integrity, efficiency, and visibility of sales performance across the full sales cycle. You will be responsible for coordinating the maintenance and optimisation of commercial systems, including the CRM and reporting platforms, and for developing dashboards and analytical reports that track performance, forecast outcomes, and inform commercial decision-making. In addition, you will provide market intelligence insights using various databases, support pre-event outreach and meeting bookings, and build outreach cadences in Salesforce to drive targeted campaign activity. Key Accountabilities Support the development and maintenance of the commercial data infrastructure, ensuring data integrity, consistency, and scalability across all sales and reporting systems. Administer and optimise the CRM platform, managing data structures, automation, permissions, and workflows to maximise usability and maintain compliance. Contribute to the design, build, and maintenance of analytics and visualisation tools to monitor pipeline, performance metrics, and forecasting accuracy. Coordinate the development and automation of reporting frameworks, ensuring timely, high-quality commercial insights are delivered to the leadership team and other stakeholders. Maintain forecasting models and dashboards that accurately represent opportunity status, conversion probabilities, and projected revenue at both account and regional levels. Collaborate cross-functionally with Sales, Proposals, Finance, Marketing, Operations, and IT to ensure data integrity, alignment, and consistency across business systems. Maintain and refine commercial processes, using data-driven insights to refine workflows, governance, and performance frameworks. Develop and maintain Sales Tool Kits and related enablement resources, ensuring tools are current, effective, and aligned with commercial goals. Act as the first point of contact for sales data, CRM, and reporting queries, coordinating with technical specialists and outsourced providers as needed. Ensure compliance with data governance and reporting standards, maintaining consistent and auditable reporting outputs across the commercial function. Skills Required ESSENTIAL Degree in Business, Data Analytics, Life Sciences, or a related discipline (or equivalent experience) Experience supporting sales or commercial operations within a data-driven or business development environment Working knowledge of CRM platforms (preferably Salesforce) and understanding of CRM data structures and workflows Proficiency in Microsoft Excel and general data management tools Good understanding of sales reporting, forecasting, and pipeline management principles Strong organisational and coordination skills with attention to detail and accuracy Effective communicator able to work across teams and translate reporting needs into technical requirements Proactive and adaptable, with a willingness to learn and develop analytical and system administration skills DESIRABLE Experience working within a clinical research organisation (CRO) or other regulated industry Exposure to Salesforce administration or configuration tasks Familiarity with data visualisation tools such as Power BI or Tableau Experience coordinating or supporting system or reporting projects with technical or outsourced teams Understanding of data governance and compliance in a commercial context Experience assisting with process improvement or change management initiatives
About Us
Simbec-Orion is a responsive and agile full-service CRO, delivering studies from first in man through to Phase III. Our experts leverage wide therapeutic experience and specialist expertise to execute a comprehensive portfolio of trials. We are perfectly structured to provide full-service clinical development solutions for small and mid-size drug developers, headed up by a centralised leadership team. With a focus on tailormade and scalable solutions, we adapt our delivery style, communications and operations to suit the demands of the project, helping clients achieve their clinical and commercial objectives. Because our goal is the same as theirs; to improve patients’ lives. Apply To This Job