Experienced Commercial Lines Customer Service Representative – Independent Agency – Base Salary to 100k/year – Milburn, NJ

Are you a customer service professional with a passion for delivering exceptional experiences? Do you thrive in a fast-paced environment where no two days are the same? Look no further than arenaflex, a growing independent agency in Milburn, NJ, seeking an experienced Commercial Lines Customer Service Representative to join their team.

• *About arenaflex**

arenaflex is a family-operated independent agency that prides itself on its white glove customer service approach. With a strong commitment to excellence and a passion for building long-lasting relationships, arenaflex has established itself as a trusted partner in the insurance industry. As a Commercial Lines Customer Service Representative, you will be part of a dynamic team that values collaboration, innovation, and customer satisfaction.

• *Responsibilities**

As a Commercial Lines Customer Service Representative at arenaflex, you will be responsible for providing day-to-day support to commercial line policy holders. Your key responsibilities will include:

• Providing exceptional customer service to commercial line policy holders, responding to their inquiries, and resolving their issues in a timely and professional manner.
• Processing policy updates and changes, ensuring accuracy and compliance with regulatory requirements.
• Assisting with claims and billing inquiries, providing clear and concise information to policy holders.
• Providing proof of insurance, ID cards, and reviewing proposals to ensure seamless policy administration.
• Collaborating with internal teams to resolve complex issues and provide solutions that meet policy holders' needs.
• *Qualifications**

To succeed as a Commercial Lines Customer Service Representative at arenaflex, you will need:

• Property & Casualty (P&C) Licensed
• 3+ years of experience in Commercial Lines, with a proven track record of delivering exceptional customer service
• Knowledge of AMS360 is desired but will be trained
• Construction industry experience is a plus, but not required
• *Compensation and Benefits**

arenaflex offers a competitive compensation package, including:

• Base salary up to 100k/year
• Commission opportunity on new business
• Company-paid benefits
• Hybrid schedule of 4 days in office and 1 remote
• *Why Join arenaflex?**

As a Commercial Lines Customer Service Representative at arenaflex, you will have the opportunity to:

• Work in a dynamic and collaborative environment with a team of experienced professionals
• Develop your skills and expertise in Commercial Lines, with ongoing training and support
• Contribute to the growth and success of a family-operated independent agency
• Enjoy a hybrid schedule that balances work and personal life
• Participate in company-sponsored events and activities that promote team building and community engagement
• *How to Apply**

If you are a customer service professional with a passion for delivering exceptional experiences, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience, qualifications, and interest in the position. We look forward to hearing from you!

• *Equal Employment Opportunity**

arenaflex is an equal employment opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds and perspectives.

• *Contact Information**

If you have any questions or would like to learn more about this opportunity, please contact our recruitment team at [arenaflex recruitment email]. We look forward to connecting with you! Apply To This Job