Enrollment Specialist, Unbound Academy (Remote) - $40,000/year USD

Success in this role depends on your ability to establish trust with a parent within moments of making contact. This position suits individuals who thrive on outreach, maintain disciplined follow-up, and can clearly articulate an innovative learning model without depending on scripted language. If phone-based communication feels uncomfortable or you prefer work without transparent performance benchmarks, this opportunity will not align with your strengths. Unbound Academy operates as a virtual, tuition-free public charter school that delivers education through a distinctive framework. Students finish their core academic requirements in a concentrated time block supported by AI-driven instruction, then dedicate the remainder of their day to skill-building through hands-on projects and enrichment activities. You will serve as the primary, substantive touchpoint for families considering this educational alternative. Your weekly responsibilities include responding promptly to incoming inquiries, shepherding families through each stage of the admissions pathway, and advancing them from curiosity to completed enrollment. You will also attend and present at local community events to create new interest and expand Unbound Academy's visibility in your region. During quieter enrollment periods, you will support operational functions while remaining prepared for the next enrollment wave. If you seek a position where your communication abilities, consistency, and accountability directly shape student enrollment outcomes, we encourage you to apply. What You Will Be Doing

• Reaching out to inbound leads within 24 hours and opening admissions discussions via telephone
• Articulating Unbound Academy's virtual learning structure and enrollment procedures in straightforward, accessible terms
• Sustaining disciplined follow-up to transition families from initial inquiry through application and into enrollment
• Recording all touchpoints in a CRM system with precise notes, planned next actions, and current pipeline status
• Planning and facilitating local recruitment events across Texas or Arizona to showcase the school and generate prospective leads

What You Won’t Be Doing

• Allowing inbound inquiries to sit unaddressed while prioritizing administrative tasks
• Relying on rigid call scripts or functioning in a high-volume transactional call center environment
• Participating in events without actively engaging attendees or cultivating new leads
• Devoting most of your time to internal office tasks during periods of active enrollment demand

Enrollment Specialist Key Responsibilities Transform incoming family interest into qualified, well-informed applicants who successfully complete enrollment at Unbound Academy. Basic Requirements

• Located in Arizona with availability for hybrid work arrangements
• 1–2 years of experience in customer service or a similar role involving direct customer interaction
• Background working with children or families through schools, camps, childcare, tutoring, or comparable settings
• Confident initiating frequent phone outreach and guiding families through processes with multiple steps
• Demonstrated verbal communication capabilities and the ability to establish rapport rapidly
• Working knowledge of CRM platforms or digital lead management systems

Nice-to-have Requirements

• Prior experience in admissions, enrollment, inside sales, or lead qualification functions
• Track record of organizing or delivering presentations at community events or outreach initiatives
• Academic background or coursework in communications, education, or a related discipline

About Unbound Academy Unbound Academy is Arizona’s first virtual, tuition-free charter school, designed to make grades 4-8 limitless, personal, and exciting. This isn’t just an alternative to the traditional school system. It’s a revolutionary way for your family to reclaim time, unlock potential, and reimagine what education can be. At Unbound Academy, students can master their core academics in just two hours a day. Our teachers use an AI-powered learning model to adjust to each child’s pace and interests, ensuring progress happens twice as fast as in a typical classroom. By cutting out the fluff and streamlining coursework, we not only make a significant academic impact—we make learning fun, personal, and incredibly effective. There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you! Working with us This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $20 USD/hour, which equates to $40,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic. Crossover Job Code: LJ-5759-US-Surprise-EnrollmentSpec.004 Apply To This Job