Client Success Associate (Bilingual Spanish / English Speaking)
Gartner is a leading company recognized worldwide for its workplace culture and client success initiatives. The Client Success Associate will engage with clients to understand their business priorities, articulate the value of Gartner's services, and ensure a customized onboarding experience for new clients.
Responsibilities
- Lead prospect and/or client calls to understand client priorities and challenges and articulate the value of Gartner’s renowned products and services
- Understand and communicate Gartner services and capabilities to prospective clients and demonstrate value to decision makers
- Collaborate with our Sales teams on how to effectively demonstrate Gartner products and resources to prospects or clients to increase likelihood of engaging and purchasing a license
- Communicate with internal Gartner partners to overcome obstacles and maximize the value Gartner delivers to prospects and clients
- Research prospective and existing companies, C-Level executives, business trends, and competitive intelligence to prepare relevant and tailored Gartner resources to drive impact
Skills
- 6+ months relevant professional and/or internship experience with a proven track record of success fueled by a passion for driving client success
- Ability to demonstrate strong communication, collaboration, prioritization, critical thinking, and influencing skills; ability to be agile and flexible
- Well defined time management and organizational skills
- Bachelor's degree preferred
Benefits
- Generous paid time off policy
- Charity match program
- Medical, Dental & Vision Plans
- Parental Leave
- Employee Assistance Program (EAP)
- 401K matching
- World-class training through our Academy when you join and on-going training from our L&D team and leadership
- The opportunity to purchase company stock at a discount
Company Overview
Company H1B Sponsorship