[Remote] Principal Engineer Client Services - Power Industry

Note: The job is a remote job and is open to candidates in USA. Doble Engineering is a company that provides engineering support to the power utility industry. The Principal Client Service Engineer will be responsible for providing technical support, analysis of test results, and consulting on power apparatus while also supporting R&D and field services.

Responsibilities

• Provide technical and application support on Doble products, analysis of test results, training and consultation on power apparatus
• Support R&D related to application and product development
• Provide assistance to the field service and test department
• Publish technical articles and participate in various technical conferences sponsored by Doble and other industry organizations

Skills

• Bachelor's Degree in a technical discipline, preferably electrical engineering. This requirement can be waived for individuals with alternative technical training, specifically focused on power apparatus and familiarity with Doble products
• 10 years of utility or similar experience specifically focused on power apparatus
• Familiarity with Doble products
• Previous experience in the power utility industry and familiarity with electrical substation apparatus
• Understands diagnostic test techniques for high-voltage power apparatus
• A solid commitment to customer service is necessary
• The ability to conduct oneself in a professional manner
• Willingness to travel 30% of the time to both domestic and international locations
• The ability to multi-task and be flexible. The daily routine includes frequent client interactions. Job assignments frequently change to meet client needs
• The willingness to teach and work outdoors in energized substations
• Strong communication skills both written and verbal. The candidate must be able to clearly and concisely express their opinion
• Good presentation skills will be required to conduct product training, and technical presentations at various forums and to audiences with varying skill sets. Requires a solid command of the English language
• Fluency in another language is a plus

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