[Remote] Director of Operations – Pensacola (Remote Option)

Note: The job is a remote job and is open to candidates in USA. UICGS / Bowhead Family of Companies is seeking a Director of Operations to lead their Systems & Information Technology Group. This senior leadership role involves overseeing programs and personnel, driving operational excellence, and managing P&L responsibilities while pursuing business growth opportunities.

Responsibilities

• Provide direct leadership and management for programs, projects, and personnel across assigned divisions and/or units within the SIT Group
• Organize project and task workloads, assign direct and indirect responsibilities, and select the most qualified individuals for specific tasks
• Develop, refine, and implement SIT processes to ensure consistent performance and efficiency across programs
• Address escalated issues through Program Managers and implement corrective actions to ensure resolution
• Oversee and manage budgets for assigned units, maintain full P&L accountability, and ensure alignment with business objectives
• Cultivate a high-performing, collaborative team culture aligned with Bowhead’s mission and values
• Mentor team members, offer professional development opportunities, and set clear expectations for performance and growth
• Lead initiatives to expand the business pipeline, broaden the revenue base, and identify opportunities among existing DoD customers and in emerging markets
• Develop and execute strategies to drive organic growth and expand into new areas, leveraging Bowhead's established core competencies
• Lead and contribute to proposal development, including team coordination, technical content creation, and quality assurance
• Serve as a senior point of accountability for customer satisfaction, managing relationships with program stakeholders and leadership contacts
• Contribute to and implement approved strategic plans aligned with division and corporate objectives

Skills

• Bachelor's degree in a relevant field (e.g., Business Administration, Engineering, Information Technology) and 10+ years of progressively responsible management experience, OR an equivalent combination of education and experience
• At least 5 years of experience in site lead, project management, and/or program management roles
• Demonstrated experience in DoD contracting across technical, contractual, and leadership roles
• Familiarity with DoD acquisition environments, program structures, and government contracting frameworks
• Knowledge of PMO processes, project management methodologies, and continuous improvement practices
• Proven track record of managing programs to meet or exceed customer requirements
• Exceptional written and verbal communication skills, with the ability to engage effectively across all organizational levels
• Demonstrated ability to lead independently and collaborate within cross-functional teams
• Strong business acumen, including experience in strategic planning, resource allocation, and financial management
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint) at an intermediate to advanced level
• A customer-centric mindset and the ability to manage complex stakeholder relationships effectively
• Must be able to lift up to 15 to 25 pounds
• Must be able to stand and walk for prolonged amounts of time
• Must be able to twist, bend and squat periodically
• Must be able to maintain a clearance at the Secret level and be eligible to obtain a Top Secret clearance
• US Citizenship is a requirement for a Secret clearance at this location
• Experience with Cost-Plus-Fixed-Fee (CPFF) and other cost-type contract vehicles is highly desired

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