[Remote] Account Manager, Curio Science

Note: The job is a remote job and is open to candidates in USA. Vaniam Group is a people-first, purpose-driven independent network of healthcare and scientific communications agencies. As an Account Manager for Curio Science, you will oversee operations for non-CME scientific and clinical exchange programs, manage project timelines, and serve as the main contact for clients and internal teams.

Responsibilities

• Create and maintain project timelines, with input from internal team members
• Track progress of activity against established timelines
• Provide mentorship to account management team
• Execute program plan based on working budget and manage against funding obtained
• Initiate, execute, and measure effectiveness of audience generation
• Provide onsite project management
• Serve as the project point of contact for internal teams (Scientific Communications, Creative, Client Services, Finance, etc.), clients, and healthcare providers
• Conduct regular project status meetings with internal core team and clients as necessary
• Maintain contact with healthcare providers throughout the course of the meeting
• Prepare, schedule, and conduct virtual trainings for expert advisors
• May contribute to mentoring and training of more junior staff and to department-wide trainings
• Partner with fellow account managers and cross-functional teams to support Vaniam Group business development initiatives
• Create scope of work for new subscriptions
• Other duties may be assigned to help drive deliverables within this role

Skills

• Bachelor's degree
• 3+ years of work experience in a medical education company, healthcare communications agency, the biotechnology/pharmaceutical industry
• Technical expertise to include Outlook, Excel, PowerPoint, and other internal communication and project planning tools
• Understanding of Curio Science offerings and ability to describe them to current and potential clients, faculty, and healthcare provider attendees
• Awareness of relevant legal/regulatory requirements governing pharmaceutical industry activities
• Strong customer service focus; history of looking for the above and beyond solutions
• Ability to communicate clearly and work collaboratively in a dynamic, virtual environment
• Strong interpersonal skills, with the ability to interact effectively and professionally at all levels within the organization, healthcare providers, and clients at all times
• Excellent oral and written communication skills, including the ability to provide clear direction and set expectations
• Demonstrate ability to prioritize/plan work activities and meet tight deadlines
• Ability to manage and prioritize personal and/or team workload
• Results-oriented with a commitment to accountability
• Strong organizational and time management skills
• Demonstrate a sense of urgency to obtain results
• Ensure the highest standards of quality control of client materials and, as appropriate, develop best practices protocols for project teams to facilitate such quality control
• Ability to travel within the US and internationally as necessary, based on project, client, and organizational needs (35% travel expected)

Benefits

• Health benefits – medical, dental, vision
• Generous parental leave benefit
• Focused on your financial future with a 401(k) Plan and company match
• Flexible Time Off policy for rest and relaxation
• Volunteer Time Off for community involvement
• Emphasis on Personal Wellness
• Virtual workout classes
• Discounts on tickets, events, hotels, child care, groceries, etc.
• Employee Assistance Programs

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