[Remote] Account Manager, Brand Merchandise – Beer

Note: The job is a remote job and is open to candidates in USA. BDA, LLC is a leading global Merchandise Agency known for its entrepreneurial spirit and ambitious team. They are seeking an Account Manager for Brand Merchandise in the beer sector, responsible for managing and growing enterprise accounts while driving revenue through strategic planning and relationship management.

Responsibilities

• Prepare and maintain an actionable strategic account plan using the OST model (Objective, Strategy, Tactics) for all assigned accounts focused on quarterly budget attainment (profit and margin results)
• Own and exceed sales and margin goals across assigned accounts
• Identify new opportunities within existing accounts to drive incremental revenue through strategic prospecting and relationship building
• Act as a trusted advisor to clients, aligning merchandise strategies with their broader marketing and brand objectives
• Lead Quarterly Business Reviews (QBRs) and Account Business Reviews (ABRs), delivering insights, performance metrics, and strategic roadmaps
• Forecast revenue and contribute to long-term strategic planning for key accounts
• Ensure data hygiene guideline compliance. Manage all opportunities, tasks, and key performance indicators to prescribed guidelines through insights from Salesforce CRM, promo and program performance analysis, and proactive recommendations
• Build and maintain strong relationships with client stakeholders, serving as the primary point of contact
• Ensure full compliance with brand guidelines, contracts, and program standards
• Deliver proactive, solutions-oriented support to meet evolving client needs, acting as both consultant and problem-solver
• Work closely with Creative, Merchandising, Programs, Sales Ops, Supplier Relations, and other internal teams to deliver a best-in-class client experience
• Develop merchandise strategies that reflect market trends and elevate the client’s brand
• Coordinate and manage multiple complex projects with varying scopes, timelines, and logistical considerations
• Ensure client pre-sale, order and approval processes, supplier compliance standards and production timeline expectations are met
• Ensure all project communications, updates, and deliverables meet client and internal expectations
• Accurately log and manage account activity in Salesforce to ensure full pipeline visibility and performance tracking
• Successfully onboard new enterprise clients, ensuring a smooth and strategic launch
• Coordinate and attend client events as needed, ensuring high satisfaction and brand alignment
• Participation in departmental and other meetings as required
• Other duties as assigned by direct manager, sales leadership and/or executive team

Skills

• Bachelor's degree in Marketing, Communications, Business, or related field
• 3+ years of beer supplier or distributor experience is required
• Proven track record of sales success and strategic account growth
• Exceptional communication skills — written, verbal, and interpersonal
• Highly detail-oriented with strong organizational and project management skills
• Comfortable working independently and collaboratively in a fast-paced, dynamic environment
• Strong judgment, professionalism, and ability to navigate sensitive client interactions
• Proficient in Microsoft Office Suite
• High level of curiosity, accountability, and a proactive, solution-oriented mindset
• Ability to manage multiple priorities in a fast-paced, client-focused environment
• Ability to travel in the NE region up to 40%-50%
• 5+ years of experience in the branded merchandise/promotional products industry preferred
• 2+ years of experience in the North Eastern beverage industry experience strongly preferred
• Salesforce experience strongly preferred

Benefits

• Incentive compensation
• Robust PTO; vacation, a paid volunteer day, holidays and summer Fridays
• Benefits; medical, dental, vision, life, and AD&D insurance
• 401k
• Tuition reimbursement
• Mental health and financial wellness programs
• Professional development opportunities including tuition reimbursement

Company Overview