[Remote] Technical Project Manager
Note: The job is a remote job and is open to candidates in USA. Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. The Technical Project Manager will successfully deliver a variety of operational Support and Managed Services projects to both internal and external customers of Smarsh’s compliance archiving products.
Responsibilities
- Planning and implementation of multiple Support and Managed Services projects
- Agree and manage project scope, achieve project goals and meet project deliverables
- Develop high-level and detailed project plans
- Define project tasks and resource requirements
- Plan and schedule project timelines
- Implement project plans successfully
- Assemble and coordinate project staff
- Monitor and control project deliverables
- Identify and manage risks
- Co-ordinate and drive escalations
- Leads technical problem-solving and resolving any obstacles to project progress
- Effectively communicate and report on project status to PMO & Stakeholders
- Manage project timelines and both fiscal and resourcing budgets
- Track project deliverables using appropriate tools
Skills
- First Level University degree. Advanced University degree advantageous
- Proven track record of project management in a highly technical environment
- Proven track record of successfully achieving objectives, managing complex solutions and delivering quality results
- Proficient in project management software
- Seven to ten years working in a technical capacity in an IT environment (SaaS preferred, messaging or archiving is advantageous)
- Experience working in a technical, professional services project environment
- Experience working with both internal and external stakeholders
- Concurrent project management of multiple technology projects
- Provide effective and timely written and oral communication of project status, risks and issues – both internally and to Smarsh's Customers
- Collaborate with other technical and account teams throughout Smarsh globally to deliver quality solutions to our Customers
- Exercise significant independent judgment within broadly defined policies and practices to determine best method for accomplishing work and achieving objectives
- Apply advanced subject matter knowledge to complex business and technical issues, frequently contributing to the development of new ideas, process improvements and establishing policies
- Project Management accreditation and proven familiarity with PMP, PRINCE2, Agile, ITIL etc. is advantageous
- Manage multiple projects to ensure they meet all scope, time, budget and quality expectations, through effective planning, control and management
- Work on complex problems/projects, where analysis of situations or data requires an in-depth evaluation of multiple factors
Company Overview
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