[Remote] Retail Client Strategy & Project Management Associate

Note: The job is a remote job and is open to candidates in USA. Simbe is a company focused on retail innovation through advanced robotics and AI technologies. They are seeking a Retail Client Strategy & Project Management Associate to support project management, analytical, and account support across strategic retail engagements, ensuring successful deployment and scaling of their platform.

Responsibilities

• Provide project management support for large-scale retail operational change programs, partnering closely with leadership to keep programs on track and aligned to scope
• Build and maintain detailed project plans, trackers, RAID logs, and status reports; proactively identify risks and dependencies and drive them to resolution
• Coordinate with project managers and stakeholders on the retailer side (across both business and technology functions) to align on milestones, deliverables, and issue escalation
• Support the launch of new product capabilities for clients, ensuring cross-functional readiness across strategy, product, engineering, and customer success teams at Simbe
• Prepare materials for executive steering committees, working sessions, and joint business reviews
• Provide project management and analytical support for ongoing pilots and engagements across Simbe's broader client portfolio, ensuring continuity and momentum across multiple accounts
• Track pilot KPIs, synthesize results, and help develop business cases and expansion proposals
• Serve as a day-to-day point of contact for select client stakeholders, escalating strategic issues as appropriate
• Partner across Simbe's strategy, product, engineering, operations, and commercial teams to align internal execution with client commitments
• Translate client needs and feedback into clear internal asks; translate internal updates and constraints into clear client communications
• Help establish and maintain repeatable processes, templates, and best practices that scale as Simbe's retail programs grow
• Contribute to the development of joint business plans, capability roadmaps, and value realization frameworks across client accounts
• Conduct research and analysis on retail industry trends, client priorities, and use case opportunities to inform account strategy
• Help quantify and communicate the ROI and business impact of Simbe's solutions to client stakeholders

Skills

• Bachelor's degree in Business, Technology, Engineering, or a related field
• 3+ years' experience in management consulting, corporate strategy and operations, or a similar rigorous environment
• Exceptional analytical and project management skills, with the ability to manage multiple workstreams, stakeholders, and deadlines simultaneously
• Highly organized and detail-oriented, with a track record of owning trackers, plans, and follow-ups independently
• Strong strategic thinking and problem-solving skills, with the ability to break down complex business challenges and contribute to practical solutions
• Excellent written and verbal communication skills, with the ability to engage credibly with both client stakeholders and internal cross-functional partners
• Demonstrated fluency with modern AI tools and a bias toward using them to work smarter, faster, and at higher quality, including applying them to program management workflows
• Comfort operating in ambiguity and a fast-paced, high-growth environment where priorities can shift quickly
• Equally comfortable in the weeds of project execution and at the whiteboard shaping account strategy
• Ability to travel periodically to client sites, estimated at 20–30% of the time, with the potential to flex higher during key periods
• Prior experience working with or within retail or grocery organizations
• Experience supporting senior executives or client-facing engagements
• Exposure to digital transformation projects, particularly within established retail operations
• Experience in managing cross-functional teams and multi-stakeholder environments
• Familiarity with project management tools (e.g., Asana) and BI/reporting tools
• Demonstrated experience designing AI agentic systems, including configuring agents, building prompt chains, or integrating AI tools with everyday work applications to automate meaningful work

Benefits

• Hybrid work model

Company Overview