[Remote] Senior Product Manager, Trust & Safety, Integrity and Fraud

Note: The job is a remote job and is open to candidates in USA. DoorDash is a technology and logistics company focused on empowering local economies. They are seeking a Senior Product Manager to lead cross-functional teams in addressing complex challenges related to fraud and safety across their platform, ensuring a secure and trustworthy experience for all users.

Responsibilities

• Set the vision and long-term product strategy for one of our vertical fraud teams or our horizontal platform fraud team
• Develop and execute a customer-focused product roadmap through close collaboration with senior leadership, Operations, Data Science, Analytics, Design, and Engineering all while balancing business needs
• Translate customer and internal-user needs into clear, well-defined functional and technical requirements backed by data analysis and deep understanding of our users
• Guide and interface closely with data analysis and engineering teams to define scope, review and refine technical capabilities, prioritize projects for release, and define new opportunities
• Build long-term instrumentation, monitoring, and evaluation capabilities for product performance, tracking, and to create product insights
• Establish business cases and projected return on investment to identify and prioritize opportunities
• Partner with Finance and Business Leaders to manage the impact on the profitability of the overall business

Skills

• 5+ years of product management experience in the tech industry
• 3 or more years of experience across Integrity/Trust & Safety/Fraud
• Experience defining strategic vision and tactical execution in a given product area
• Experience in iterative, agile software delivery, short release cycles
• Focus and thoughtfulness on data and analytics to solve problems and experience achieving results through continuous improvement
• Experience in effectively working with multiple teams for collaboration and company-wide project delivery
• Tenacity to keep issues top of mind of relevant stakeholders and conviction to stand-by decisions
• Time management skills and ability to prioritize independently
• Bachelor or Master's degree in Computer Science or data-related domain
• Must be comfortable regularly exercising discretion and independent judgment in performing job duties, including evaluating options, making informed decisions, and determining appropriate courses of action within the scope of assigned responsibilities

Benefits

• Opportunities for equity grants
• 401(k) plan with employer matching
• 16 weeks of paid parental leave
• Wellness benefits
• Commuter benefits match
• Paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act)
• Medical, dental, and vision benefits
• 11 paid holidays
• Disability and basic life insurance
• Family-forming assistance
• Mental health program
• Flexible paid time off/vacation, plus 80 hours of paid sick time per year
• Vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week) for hourly roles
• Paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week) for hourly roles
• Premium healthcare
• Wellness expense reimbursement
• Paid parental leave

Company Overview

Company H1B Sponsorship