[Remote] Global Head of Sales Operations & Enablement

Note: The job is a remote job and is open to candidates in USA. Centric Software is a global leader providing innovative solutions for retailers and brands. They are seeking a senior leader to build and scale their global Sales Operations and Enablement function, responsible for optimizing sales processes and driving efficiency across regions.

Responsibilities

• Develop and scale a best-in-class global sales operations and enablement function
• Define and implement standardized processes, methodologies, and operating rhythms across regions
• Serve as a key strategic partner for Sales, Finance, Marketing, Legal and our C – Suite team
• Lead the integration of newly acquired sales organizations into a unified operating model
• Consolidate disparate CRM systems, tools, and processes into a cohesive structure
• Create scalable frameworks for onboarding future acquisitions
• Oversee Salesforce strategy, architecture, and optimization
• Build robust dashboards, reporting structures, and forecasting frameworks
• Ensure data integrity and actionable insights across the revenue organization
• Design and implement enablement programs to improve productivity and performance
• Build and mentor a team responsible for supporting global sales execution
• Create repeatable playbooks and methodologies that drive consistency and growth
• Partner closely with Sales, Revenue Operations, Marketing, Finance, and Product teams
• Act as a central connector across functions to align strategy and execution
• Influence and drive alignment in a highly matrixed environment

Skills

• 10–15+ years in Sales Operations or Sales Enablement leadership roles
• Background in sales earlier in career strongly preferred
• Deep expertise in Salesforce (architecture, reporting, dashboards, process design)
• Proven experience integrating sales organizations post-acquisition
• Experience leading global teams and operating across multiple regions
• Demonstrated success building and scaling teams, processes, and systems
• Leadership presence & credibility: brings confidence, experience, and influence with senior stakeholders
• Builder mindset: thrives in ambiguity and has a proven track record of building functions from the ground up
• Operator with methodology: brings structure, frameworks, and a clear point of view on 'how it should be done'
• Highly collaborative: able to work across diverse teams, regions, and personalities
• Global perspective: experience working across EMEA and APAC markets is strongly preferred

Company Overview