[Remote] Senior UX Designer

Note: The job is a remote job and is open to candidates in USA. Cleo is seeking an AI-native Senior UX Designer to help shape the future of enterprise software in an AI-first world. This role involves designing intuitive experiences for complex supply chain challenges and collaborating with cross-functional teams to ensure high-quality implementation of AI-driven capabilities.

Responsibilities

• Partner with Product Management and Architecture to define experience strategy across key platform areas — shaping not just what we build, but how intelligent, AI-driven capabilities are surfaced and experienced
• Lead problem framing and user insight development for complex supply chain workflows, leveraging a mix of user research, data, and AI-assisted discovery techniques to uncover high-impact opportunities
• Translate ambiguity into clear experience direction using appropriate fidelity — from rapid concepts to information architecture, wireframes, prototypes, interaction models, design specifications, and polished high-fidelity UI designs
• Design AI-centered user experiences that leverage recommendation systems, intelligent automation, conversational interfaces, predictive intelligence, decision-support workflows, and agentic interaction models
• Use AI-assisted workflows throughout the UX process — including research synthesis, ideation, prototyping, content generation, design exploration, usability analysis, and documentation acceleration
• Drive continuous validation and learning, combining qualitative and quantitative methods to evaluate experience effectiveness and inform product decisions
• Collaborate deeply with engineering teams to ensure high-quality implementation — iterating in real time, influencing trade-offs, and ensuring experiences meet a high bar for usefulness, usability, and polish
• Act as a strong UX voice in cross-functional decision-making, advocating for user and business outcomes while helping teams navigate complexity and ambiguity
• Shape and scale design systems and interaction patterns that support consistency while enabling innovation — particularly for AI-driven and data-rich experiences
• Contribute to a culture of design excellence and innovation, raising the bar for craft, systems thinking, and the role of UX in an AI-centered product development lifecycle

Skills

• 5+ years designing complex, data-rich enterprise applications, with a track record of simplifying challenging workflows into intuitive, high-impact experiences
• Experience designing adaptive AI-infused experiences that combine intelligent guidance, automation, conversational workflows, and decision-support capabilities while preserving usability, explainability, user agency, and operational trust. Strong demonstrated curiosity, strategic thinking, and learning agility are valued where direct experience may be limited
• Experience leading UX for meaningful product areas or initiatives, influencing direction across product, engineering, and design
• Portfolio demonstrating end-to-end product thinking — from problem framing and user insight through to shipped outcomes
• Strong systems thinking, with the ability to understand and design within complex technical domains (e.g., integrations, data platforms, supply chain systems)
• Ability to navigate ambiguity and define clear experience direction, translating loosely defined problems into actionable design strategies
• Experience integrating user research and product data into decisions, combining qualitative and quantitative inputs to drive outcomes
• Deep collaboration with engineering teams, influencing trade-offs and ensuring high-quality implementation in iterative environments
• Strong communication and influencing skills, with the ability to articulate rationale and align cross-functional stakeholders
• High bar for craft and detail, delivering polished, cohesive experiences that balance usefulness, usability, and visual quality

Benefits

• Bonus opportunity
• Great Healthcare + Dental + Vision
• Flexible PTO
• Culture of support, encouraging Life-Work balance
• 401k match
• FSA and HSA options
• Employee Assistance Program
• Paid Parental Leave
• Accelerated title and salary growth potential
• A fun and energetic work environment that makes you excited to go to work every day

Company Overview