[Remote] XTN-A1C7774 | DEAL OPERATIONS SPECIALIST - SR SPECIALIST
Note: The job is a remote job and is open to candidates in USA. Drata is a security and compliance automation platform that continuously monitors and collects evidence of a company's security controls. They are seeking a Deal Operations Specialist to support revenue growth and enhance financial processes by collaborating with cross-functional teams and managing quoting and order management processes.
Responsibilities
- Support Quoting Operations in Salesforce CPQ
- Create non-standard and/or complex quotes on behalf of the sales field
- Facilitate quote approval processes
- Advise the sales field on quoting best practices
- Be the subject matter expert for quote operations
- Conduct test cases related to quoting in SFDC sandbox environment
- Document end to end quoting processes
- Recommend process and policy enhancements
- Support order management process, reviewing opportunities for close
- Ensure orders are correct and bookable
- Document end to end order management process
- Ensure revenue metrics are accurate between the quote and opportunity
Skills
- 3+ years of experience in a deal desk or order management role
- Strong attention to detail
- Salesforce CPQ, quoting and opportunity creation
- Working knowledge of SaaS revenue metrics (ARR, ACV, TCV, NRR, etc.)
- Ability to work 1:1 with account executives on deal desk related requests
- Demonstrated ability to document complex processes related to quoting, order management, and cloud marketplace deal operations
- Approachable and helpful at all times, knowing when and how to push back with the sales field
- Excellent written and verbal communicator
- Salesforce reporting and dashboards
- CPQ administrative experience
- AWS Marketplace
- Google Marketplace
- Azure Marketplace
Benefits
- Work from Home
- HMO Coverage: You + 2 Dependents
- Opportunity to lead
- Opportunity to create and own processes
- Collaborative work environment
- Be apart of a rapidly growing industry
Company Overview