Intensive Support Coordinator (ISC)

About the position Benchmark Human Services is seeking an Intensive Support Coordinator (ISC) to provide resources and support to individuals with intellectual and developmental disabilities, their families, and guardians. The goal is to help individuals be included in society, live as independently as possible, and function at their maximum potential. Benchmark Human Services has been empowering marginalized populations since 1960 and is committed to realizing the full potential of everyone, including its employees. They strive to be a diverse, equitable workplace that honors unique experiences.

Responsibilities

• Follow all policies and procedures set forth by the company, Georgia Department of Community Health and Home and Community Based Services (HCBS) rules
• Perform evaluations and assessments to meet the needs of individuals served
• Assist individuals served with applying for financial assistance, residential planning, vocational, recreational and educational desires, healthcare, in home supports, day services, legal, nutrition, transportation, social and other related services and resources.
• Advocate for services that will support the individual’s success
• Maintain all case records
• Prepare, update and monitor Care Path Plans
• Provide support to individuals so they can participate in and direct the person centered plan development process
• Coordinate meetings with individual, families and guardians, and members of the interdisciplinary team as required
• Establish and maintain positive relationships with individual, families, guardians, state officials and team members
• Record work and billing time in accordance with company policies
• Track, monitor and enter specified data points
• Report any suspected abuse, neglect or exploitation immediately to supervisor or department head
• Other duties as assigned

Requirements

• Bachelor degree in human services, social work, sociology, psychology
• Hold a valid driver’s license
• Maintain auto insurance
• Minimum of 2 years working in a similar position
• Travel up to 75%
• Fundamental understanding of the state’s case management system
• Fundamental understanding of the state’s waiver programs
• Must be able to work collaboratively while meeting individual performance goals
• Must be able to verbally and non – verbally communicate with a broad audience of stakeholders
• Ability and skill to use technology tools in the daily performance of duties
• Understanding of HCBS rules, person-centered planning and other related best practice methods

Benefits

• Very competitive salary
• Opportunities for career advancement
• Flexible schedule
• Medical, dental and vision insurance
• 401K with employer match
• Tuition reimbursement
• Paid time off and sick time
• Employee referral bonuses
• Potential annual bonus on top of salary

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