[Remote] Collections Analyst
Note: The job is a remote job and is open to candidates in USA. HireTalent is a staffing and recruiting firm seeking a Senior Collections Analyst to join their Finance & Accounting team. The role involves managing relationships with agencies and advertisers, resolving billing disputes, and driving process improvements in collections to meet departmental goals.
Responsibilities
- Establish relationships with key agencies and advertisers, following-up frequently by phone and/or email on past due balances with a direct focus on lowering DSO and minimizing bad-debt
- Investigate, document and resolve customer billing disputes in a timely manner
- Identify process improvements and efficiencies by collaborating with the Sales to create and/or improve systems and processes
- Drive collections process improvements to maximize potential for our teams
- Generate and prepare weekly aging reports with collection comments for management review
- Focus on meeting departmental monthly cash collection goals and targets
- Assist with adhoc AR projects as needed
Skills
- 5 + years of heavy collections experience in Accounts Receivable, preferably in the advertising, digital and/or media industries and at least one year in a publicly traded company
- Experience with major Advertising holding companies: WPP, Publicis, Omnicom, or IPG is a plus
- Exceptional analytical and problem-solving skills
- Excellent verbal and written communication skills with the ability to interact with all levels of the organization
- A proactive, self-directed approach with the ability to multi-task, think creatively and learn quickly in a fast-paced environment
- Ability to prioritize day-to-day responsibilities, while ensuring timelines and deadlines are continuously met
- Knowledge and experience of the following systems: NetSuite, Salesforce, Google Drive, Microsoft Office to include Excel
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