[Remote] Sales Excellence Manager, Global Sales Vendors

Note: The job is a remote job and is open to candidates in USA. Stripe is a financial infrastructure platform for businesses, aiming to increase the GDP of the internet. The Sales Excellence Manager will lead the transformation of vendor sales teams, redesigning sales motions to incorporate AI and automation, while ensuring alignment with company strategy and performance management.

Responsibilities

• Lead the transformation of vendor sales motions to incorporate agentic AI, leveraging automation and LLM agents to enhance seller productivity and customer engagement
• Design, document, and optimize scalable sales motions for third-party vendor teams, ensuring alignment with company go-to-market strategy, standards, and customer experience principles
• Own program- and regional-level performance management, establishing a consistent rhythm of business, including pipeline reviews, forecast cadence, and executive reporting frameworks
• Partner with Vendor Operations Managers and senior sales leadership to surface cross-site trends, coach vendor leaders, and translate performance data into clear, executive-ready narratives and recommendations
• Serve as the bridge between internal sales leaders and vendor operations, delivering regular readouts, escalating regional and program risks early, and aligning goals and priorities across the organization
• Drive adoption and change management for new sales motions and performance processes, piloting new approaches and scaling proven solutions across programs and regions
• Partner with Sales Enablement to define future vendor team requirements, share systemic best practices, and sustain high-performance behaviors across all vendor sites

Skills

• Experience in sales motion design and scalable process development for large or distributed sales teams
• Background in sales management or a sales excellence lead role, with a track record of coaching teams and driving consistent performance
• 10+ years of experience in sales strategy, sales operations, or vendor management, with demonstrated success in a third-party or outsourced sales environment
• Demonstrated ability to translate complex performance data into clear narratives and actionable recommendations for senior stakeholders
• Experience designing or implementing agentic AI-powered sales motions, including the use of LLM agents or automation to transform sales workflows
• Background in a high-growth technology or fintech environment
• Familiarity with customer experience metrics such as CSAT and quality assurance scoring

Benefits

• Equity
• Company bonus or sales commissions/bonuses
• 401(k) plan
• Medical, dental, and vision benefits
• Wellness stipends

Company Overview

Company H1B Sponsorship