[Remote] Account Manager

Note: The job is a remote job and is open to candidates in USA. CVS Health is dedicated to building a world of health around every individual, fostering a connected and compassionate health experience. The Account Manager will maintain client relationships in the Government programs market, focusing on client retention and business development while working with international clients in a dynamic environment.

Responsibilities

• Develop and maintain mutually-favorable relationships with Aetna International clients (plan sponsors and producers) through superior account service
• Develop, maintain and retain consultative client relationships, effectively positioning our value-added products and member services in accordance with business development objectives
• Partner with customers on their employee benefit strategies with regard to health and wellness programs
• Balance strategic planning and tactical implementation
• Communicate and present information to audiences at all levels, both internally and externally
• Review, deliver and coordinate account renewal activities
• Meet both virtually and, at times, directly with customers (prospective clients, plan sponsors, and producers)
• Develop and maintain proficient understanding of the international employee benefit business environment
• Provide input to product development areas as appropriate to ensure competitive products and services
• Prepare required and special market specific reports within expected timeframes

Skills

• 2-5 years Healthcare industry experience
• Client Management experience
• Active Health & Life License or must obtain after hire
• Must be able to Travel up to 30% (Possible out of state travel)
• Proficiency with Microsoft Office products (Word, Excel, PowerPoint, Teams)
• Ability to work independently and with a team to deliver outcomes and drive results
• Bilingual
• 2-3 years Account Management experience

Benefits

• Medical, dental, and vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources, based on eligibility

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