[Remote] Solution Account Manager - AI Revenue Management
Note: The job is a remote job and is open to candidates in USA. RealPage, Inc. is a company focused on enhancing operational performance for multifamily portfolios through its platform. The Solution Account Manager plays a key role in connecting customers with the platform, recommending strategies to optimize performance and increase portfolio yields by collaborating with various stakeholders.
Responsibilities
- Navigate customer business scenarios to consult on asset strategy and configure AI Revenue Management accordingly
- Articulate the AI revenue management value proposition and develop credibility for its concepts and benefits across client organizations
- Build and maintain relationships with customers and internal RealPage staff
- Conduct regular performance analysis regarding financial results, revenue management adoption behavior, leasing velocity and market conditions, and present results to leadership
- Answer modeling-related questions and provide thoughtful feedback to customers
- Consult with customers on parameter configurations and make recommendations for necessary changes
- Efficiently participate in multiple projects and use Salesforce to track and update project steps
- Maintain a working knowledge of the integration with each Property Management System
- Identify opportunities for adoption and expansion of RealPage products
- Provide input and feedback, from a business user’s perspective to the RealPage product group, on solutions features and functionality
- Coordinate with other RealPage teams as needed to facilitate timely implementation and overall client success with an emphasis on the other pillar products that support AI Revenue Management
- Prepare and deliver in person and virtual solution reviews
- Work alongside Customer Success Managers to parter on creating client outcomes
Skills
- Bachelor's degree or equivalent combination of education and experience
- 5 years of experience in multifamily property management or related industry
- Displays business acumen and understanding of organizational agility
- Experience using Microsoft office products; Microsoft Excel, Power Point and Word
- Excellent communication skills, both written and verbal, with ability to influence others
- Strong project management skills required; ability to manage multiple priorities simultaneously
- Familiarity with RealPage products or other property management software
- Ability to adapt to change and work well in an autonomous dynamic environment
- Ability to travel up to 20% and work outside normal business hours at times depending upon workload
- Demonstrated ability to proactively assess and address risk
- Analytical background and ability to learn new systems quickly
- Familiarity with RealPage products or other property management software
- Experience delivering professional presentations and dealing with senior executives
- Demonstrated ability to understand and advise on the impact of all facets of operations that can impact revenue performance
- Familiarity with RealPage products including but not limited to: OneSite Leasing and Rents, Performance Analytics, Business Intelligence, Market Analytics, Flex Marketing, ILM and Leasing Analytics, AI Screening, Amenity Optimization
- 5 years of experience in revenue management
- Working knowledge of multiple RealPage products or other property management software
- Experience mentoring or training others
- Experience delivering professional presentations and dealing with senior executives
Benefits
- Health, dental, and vision insurance.
- Retirement savings plan with company match.
- Paid time off and holidays.
- Professional development opportunities.
- Performance-based bonus based on position.
Company Overview