[Remote] Consultant Engineer - Microsoft

Note: The job is a remote job and is open to candidates in USA. NWN is the leading AI-powered technology solutions provider for innovative organizations in North America. The Consultant Engineer role involves configuring, installing, troubleshooting, and repairing technical solutions, while providing strategic guidance for Microsoft-based environments and ensuring successful implementation and ongoing support.

Responsibilities

• Assistance in configuring, installing, troubleshooting, and repairing offerings technical solutions for our customers
• Responsible for work assignments from Project Managers and/or technical leaders
• Deliver Microsoft-based consulting engagements from design through implementation and support
• Work with and develop expertise in many enterprise data infrastructure products from one or more of the following vendors: Aruba, Avaya, Five9, Cisco, HP, Microsoft, NetApp, Palo Alto, VMware, and EMC
• Consistent, accurate and timely tracking of client work, service calls, and related documentation including daily timesheets
• Meeting the billable/chargeable targets set by the company. Billable and chargeable time should consist of assessments, planning, design, configuration, installation, and support of the solutions offered by the practice
• Attending seminars as requested by the Professional Services Management Team
• Travel: To Customer sites as needed. Access to a vehicle is required
• Interact with clients to resolve any issues before, during, or after service engagements
• Schedule on-site visits, when necessary, in accordance with the customer contract
• After hours/weekend trouble escalations and scheduled work when needed
• Provide continued input to management regarding new ideas and concepts to improve overall quality of service to our clients and partners
• Acquire technical certifications per training plan
• Support presales with solution scoping
• Offering development, validating new solutions and creating technical runbooks
• Mentoring junior technical resources
• Other responsibilities as assigned

Skills

• Bachelor's Degree preferred
• 7+ years of consulting experience that is directly related to the duties and responsibilities specified
• Design and implement Microsoft security solutions across Microsoft 365, Azure, and hybrid environments
• Deploy and configure Microsoft Defender, Entra ID, and Purview security and compliance capabilities
• Deliver end-to-end Microsoft solutions across Microsoft 365, Azure, and hybrid environments
• Gather and translate business and technical requirements into scalable Microsoft architectures
• Provide technical advisory services aligned to Microsoft best practices and reference architectures
• Stay current on Microsoft technologies, roadmap, and emerging capabilities
• Perform identity and access management design, including Conditional Access and MFA strategies
• Architect experience with the ability to collect and develop business and technical requirements
• Highly flexible, self-directed and with ability to adapt in a rapidly changing environment
• Demonstrated verbal and written communication skills and the ability to multitask are essential
• Comfortable, poised, and affable with customers from end users to senior level executives
• Candidates must have strong interpersonal as well as analytical troubleshooting skills
• Ability to work evenings and weekends as required during client cutovers
• Must be able to effectively work in a team environment
• Organizational skills and multitasking are required for independent work
• Excellent verbal and written communication skills
• Must have reliable transportation
• Must supply reliable cell phone
• At least one major vendor certification (Microsoft MCSE, MCITP, CCDA, CCNP, CCIE, CCNA, VCP, Citrix CCEA, etc.)
• Current Microsoft certification highly preferred

Benefits

• Medical, dental, and vision plans
• Health Savings Account (HSA) and Flexible Spending Accounts (FSAs)
• Income protection through disability and life insurance
• A 401(k) with company match
• Unlimited PTO
• Paid company holidays
• Hybrid/remote work
• Paid bonding leave for eligible employees
• Employee discounts
• Access to our Employee Assistance Program (EAP)
• Accident, critical illness, long-term care, and hospital indemnity coverages
• Legal and identity theft protection
• Pet insurance
• Supplemental life insurances
• Referral bonuses
• Charitable donation matching
• Allowances for eligible roles

Company Overview

Company H1B Sponsorship