[Remote] Network Engineer - Level 3

Note: The job is a remote job and is open to candidates in USA. Kyndryl is a company that designs, builds, manages, and modernizes mission-critical technology systems. They are seeking a Network Support Specialist to support the delivery of reliable and secure network services, responsible for installing, maintaining, and troubleshooting network infrastructure.

Responsibilities

• Install, configure, and maintain network hardware and software components
• Monitor network performance and proactively identify and resolve issues and outages
• Troubleshoot incidents and implement corrective actions, including emergency changes
• Execute routine and scheduled network changes in line with change management processes
• Participate in change reviews and contribute to continuous service improvement
• Support and maintain network architecture design standards and configurations
• Implement and enforce network security policies and best practices
• Provide technical support for network-related issues to internal and external stakeholders
• Collaborate with cross-functional teams including project managers, architects, and service engineers
• Document configurations, architecture diagrams, processes, and incident resolutions

Skills

• 5+ years of proven experience in network support within a complex, multi-vendor environment
• Hands-on experience with network architecture concepts (e.g., LAN/WAN design, routing and switching, segmentation, redundancy models)
• Strong troubleshooting and analytical problem-solving skills
• Knowledge of network protocols, infrastructure, and security best practices
• Experience with change management processes and tools
• Ability to perform under pressure and manage high-priority incidents
• Effective communication skills with both technical and non-technical stakeholders
• Demonstrated ability to work independently and collaboratively
• Relevant certifications (e.g., CCNA, CCNP or equivalent)
• Experience with network design or architecture support in enterprise environments
• Familiarity with network monitoring and management tools
• Exposure to enterprise security frameworks and compliance standards

Benefits

• Eligible for Kyndryl’s discretionary annual bonus program, based on performance and subject to the terms of Kyndryl’s applicable plans
• Comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off
• If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program
• Access to continuous learning opportunities, hands-on experience with leading technologies, and the ability to pursue industry-recognised certifications
• Employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more
• Company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations

Company Overview

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