[Remote] Backend Engineer, Senior

Note: The job is a remote job and is open to candidates in USA. ChowNow is a leading player in off-premise restaurant technology, providing solutions that help independent restaurants thrive in the digital economy. They are seeking a Senior Backend Engineer to build, deploy, and monitor backend applications while collaborating with other teams to enhance product quality and streamline processes.

Responsibilities

• Progress through our Ramp Camp (ChowNow’s New Hire Onboarding Experience)
• Learn our business model and how it translates to platform architecture and features. We work closely with the product and it influences how we think about the code
• Master our development patterns and collaborative processes. We work together to make work efficient
• Read (and write) internal documentation and proposals, and test your features and systems. We take responsibility for communication, quality, and operations
• Grasp the basics of the platform architecture. Developers share responsibility for our always available APIs
• Squash a bug or two from your squad’s backlog or ship a small feature to production
• Have become an expert on your squad’s area of the platform and made an impact on it. We celebrate our success by measuring our impact, internally and externally
• Build, launch, and support your first big release on our platform. We ship with iterative agility
• Understand how our systems interoperate and be comfortable navigating the stack and infrastructure. We are all generalists, but we specialize in areas too
• Have worked with others on your squad to contribute to the architecture for a new system, optimization, or feature. We communicate and collaborate on our architecture to achieve security, scalability, and maximum learning
• Look for opportunities to help your squad ship faster
• Learn our business model and how it translates to our systems and services
• Build within reliable estimates. We know this takes time, and we strive to be accurate with each other
• Feel comfortable as an expert on your team, teaching others and continuing to learn. We want to learn as much as we teach
• Be an essential part of growing our team by fully participating in the hiring interview process. We share the responsibility to grow our team
• Have suggested or made a process improvement that benefits the productivity of your squad
• Join your squad in end-to-end ownership of a system or component and look for ways to improve and extend it

Skills

• You have 5+ years of experience building SaaS products, e-commerce platforms, or similar online systems, with expertise in Python
• You leverage AI development tools to accelerate your work, and exercise good judgment about where they help and where human review is essential
• You've designed and versioned public or partner-facing APIs, balancing backward compatibility with the need to evolve them
• You have experience with cloud infrastructure (AWS, GCP, or similar) and containerized deployments
• You embrace experimentation and make decisions based on data and evidence
• You've built and maintained event-driven or asynchronous systems (e.g., message queues, background job processing) that handle high transaction volume
• You are excited about new technologies, are able to judge the maturity of the latest innovations, and find practical use for them
• You've diagnosed and resolved production performance issues — slow queries, memory leaks, or scaling bottlenecks — and put guardrails in place to prevent recurrence
• You strive for constant improvement and encourage others to build quality software
• You are comfortable with transparency and open lines of communication, both within your team and with external stakeholders
• You enjoy being the 'glue' between product teams and infrastructure
• You are passionate about observability, process improvements, CI/CD, and deployment frequency

Benefits

• Ongoing training and growth opportunities.
• A "Best Place to Work" winner multiple times where we focus on creating a great employee experience.
• Rock solid medical, dental, and vision plans.
• Mental Health Coverage - we offer several programs to support your mental health and wellness goals.
• Unlimited Paid Vacation. We expect you to work hard, but still enjoy your personal life
• 7 weeks of baby bonding time for all new parents (within the first year of birth or adoption), 8 Weeks of Paid Pregnancy Leave.
• 401(k) Matching
• Employer-contributing student loan assistance program or continuing education reimbursement program
• Employee Stock Incentive Plan.
• Pet insurance for your fur babies
• Consistent & fair leadership: we’ll share info, set clear goals, show you respect, and treat everyone fairly.
• Enough freedom to spread your wings while still holding you accountable.

Company Overview