[Remote] Fulfillment Continuous Improvement Specialist

Note: The job is a remote job and is open to candidates in USA. SupplyHouse.com is an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies. They are seeking a Fulfillment Continuous Improvement Specialist to join their Operations Team, focusing on identifying and eliminating process inefficiencies in supply chain operations using Lean Six Sigma principles.

Responsibilities

• Analyze supply chain processes to identify inefficiencies and areas for improvement
• Apply Lean/Six Sigma tools (DMAIC, 5 Whys, fishbone diagrams) to support root cause analysis
• Identify and eliminate waste and non-value-added activities across the value stream
• Document and maintain standard work to ensure sustainability of improvements
• Use data analysis tools to evaluate performance metrics and identify trends
• Prepare reports and dashboards to communicate findings to stakeholders
• Ensure data accuracy through validation and standardized metric definitions
• Collaborate with cross-functional teams to ensure alignment on CI initiatives
• Facilitate workshops and training sessions to promote a culture of continuous improvement
• Apply structured problem-solving frameworks (A3, DMAIC) to ensure clarity and stakeholder alignment
• Conduct Gemba walks to engage frontline teams, understand processes, and drive improvements at the source
• Support cross-functional CI projects within the supply chain from initiation through completion
• Track project milestones and deliverables to help ensure timelines and budgets are met

Skills

• Associate's degree in Business, Analytics, Engineering, or related field
• Yellow Belt or Green Belt Six Sigma certification, or 1+ years of hands-on Lean Six Sigma experience
• Experience in operations management, including process improvement, workflow optimization, or cross-functional team coordination
• Experience applying Lean Six Sigma methodologies to identify inefficiencies, reduce waste, and drive continuous improvement initiatives
• Experience in supply chain management, including vendor coordination, inventory control, or logistics planning within a distribution or fulfillment environment

Benefits

• Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
• 401(k) with up to 4% company match
• Paid vacation, sick time, and holidays
• Company-paid basic life insurance and long-term disability
• Discounted auto, home, and pet insurance programs
• Flexible Spending Account (FSA)
• Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
• Company-provided equipment and one-time $250 work from home stipend
• $750 annual professional development budget
• $25 monthly Grubhub credit
• Company rewards and recognition program
• Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments
• Wellness initiatives
• Flex-Time Policy
• Annual merit and bonus opportunities
• Hands-on training
• Diversity and inclusion initiatives
• Internal mobility options
• Professional development budget
• Donation drives
• Employee-nominated contributions
• Support for non-profit organizations
• Volunteer Paid Time Off
• Monthly town halls
• Regular 1:1 check-ins
• Employee listening initiatives
• Company-wide ideas form

Company Overview