[Remote] Trademark & Business Law Intake Specialist & Business Development Support

Note: The job is a remote job and is open to candidates in USA. DiAngelo Law is a firm dedicated to helping entrepreneurs and small businesses protect their brands through strategic legal guidance. They are seeking a Legal Intake & Business Development Specialist to provide an exceptional first experience for prospective clients and assist in strengthening the firm's intake and business development systems.

Responsibilities

• Prepare for and conduct prospective client discovery calls
• Clearly and confidently educate prospective clients on the legal process and the firm’s process
• Identify prospective clients’ goals and legal needs, then help guide them toward the appropriate services and next steps
• Send representation agreements, payment links, and diligent follow-up
• Track all leads, notes, tags, lead sources, and next steps in the CRM
• Help reactivate prior leads, former clients, and referral opportunities
• Conduct client check-ins after matters close and at future relationship-building touchpoints
• Support referral outreach, client gifting, testimonials, and client retention initiatives
• Work with the attorney and marketing team on outreach campaigns, events, speaking opportunities, and business development efforts
• Help create, document, and improve intake, sales, CRM, and client relationship systems

Skills

• Strong verbal and written communication skills, with the ability to explain legal concepts clearly, professionally, and in plain English
• Comfortable speaking with prospective clients, asking thoughtful questions, identifying needs, and guiding them toward the appropriate next step
• Confident discussing legal services, pricing, value, and process in a way that is consultative, strategic, and client-centered
• Organized, detail-oriented, and highly consistent with follow-up, especially when managing multiple leads, conversations, and next steps at the same time
• Comfortable using CRMs, checklists, templates, spreadsheets, and reporting tools to keep information accurate, current, and actionable
• Committed to following established processes, while also able to identify gaps, suggest improvements, and help make systems stronger over time
• Proactive, resourceful, and solutions-oriented, with the judgment to move things forward without waiting to be told every next step
• Able to work independently in a remote environment while staying responsive, accountable, and connected to the team
• Warm, professional, emotionally intelligent, and client-focused, with the ability to build trust quickly and communicate with confidence
• Interested in business development, client relationships, and firm growth, not just administrative intake
• Willing and able to build a strong working foundation in trademark, intellectual property, and business law
• Trademark or law firm experience is required
• Legal intake, sales, business development, client success, account management, or professional services experience is preferred

Benefits

• Remote work with structure, support, and clear expectations, giving you flexibility while still staying connected to the team and the firm’s goals.
• Starting compensation structured as salary, with the role designed to evolve into a salary-plus-bonus model based on defined goals, performance, measurable contribution, and firm growth, so your financial growth can be tied to the value you help create.

Company Overview