[Remote] Operations Support Specialist - Strategic Support

Note: The job is a remote job and is open to candidates in USA. BECU is a financial institution focused on serving its members and communities, and they are seeking an Operations Support Specialist to support senior leaders. This role involves managing complex schedules, coordinating priorities, and ensuring the smooth operation of the business, while also offering opportunities for growth in business coordination and logistics.

Responsibilities

• Executive & Calendar Management: You’ll manage complex, high-volume calendars for senior leaders—balancing competing priorities, resolving conflicts, and ensuring time is used effectively in a fast-paced, high-demand environment
• Business Coordination & Execution: You’ll support key business initiatives and projects by coordinating deliverables, tracking actions, and ensuring alignment across stakeholders
• Stakeholder Partnership: You’ll serve as a key point of contact, building strong relationships across internal teams and external partners while communicating proactively and resolving issues as they arise
• Meeting & Event Orchestration: You’ll plan and execute meetings and events—from logistics and travel coordination to agendas, materials, and follow-ups—ensuring every detail is handled seamlessly
• Information & Reporting Support: You’ll capture, summarize, and distribute meeting notes, and help prepare materials and insights that support leadership decision-making
• Operational Tools & Process Support: You’ll maintain key resources like SharePoint sites, org charts, phone lists, and floor plans, ensuring information is current and accessible
• Vendor & Technology Monitoring: You’ll track the performance of vendor-supported tools, gather feedback, and contribute to recommendations that improve processes and outcomes
• Business Continuity Coordination: You’ll act as a liaison for business continuity efforts, helping ensure readiness and alignment within the division
• Administrative & Financial Support: You’ll manage office supplies, track expenses, and reconcile cost activities to keep operations running smoothly
• Growth & Expanded Responsibilities: As you build expertise, you’ll have opportunities to take on additional responsibilities in logistics, coordination, and broader business operations

Skills

• Bachelor's degree or equivalent related experience required
• Minimum two years of experience in related business operations support role in a medium to large organization required
• Experience and competency using the Microsoft Office suite required, including Word, Excel, PowerPoint, Access, and Visio
• Written and verbal communication skills, with a focus on clarity, accuracy, and professionalism
• Strong ability to anticipate needs, solve problems proactively, and operate with minimal direction
• Self-starter mindset with a track record of being a fast learner who can quickly pick up new tools, systems, or business processes
• Ability to manage ambiguity and thrive in a team undergoing change, transformation, or growth
• Strong administrative and organizational skills

Benefits

• 401(k) Company Match (up to 3%)
• 4% annual contribution to your 401(k) by BECU
• Medical, Dental and Vision (family contributions as well)
• PTO Program + Exchange Program
• Tuition Reimbursement Program
• BECU Cares volunteer time off + donation match

Company Overview