[Remote] UX Content Strategist

Note: The job is a remote job and is open to candidates in USA. HonorVet Technologies is a veteran-owned IT staffing firm, ISO 9001 and ISO 27001 certified, working with federal agencies, state governments, and Fortune 500 enterprise clients across the US. They are seeking a UX Content Strategist to develop a shared UX strategy, create compelling digital content, and collaborate with cross-functional teams to ensure content consistency and quality.

Responsibilities

• Strategy and roadmap: Work closely with design, research, product, and other partners to develop a shared UX strategy
• Content strategy excellence: Create compelling and empowering user experiences through engaging, on-brand digital UX content
• Generate informative and persuasive content in support of positive outcomes
• Ensure all content is consistent in terms of brand, style, voice and tone, quality, and literacy/grade levels
• High level of competency in applied writing skills, especially writing for a Client user audience
• Strategize and define content frameworks while also documenting your rationales and decisions
• Execute and align teams on content strategy and UX copy
• Collaborate effectively and frequently with cross-functional stakeholders (e.g., UX, PM, Marketing), leading the content revision process, and achieving deadlines
• Communication and influence: Ask inquisitive questions in a collaborative manner, do things differently, champion innovation, and strive for simplicity
• Communicate content strategies in a clear and concise manner using your presentation skills
• Actively involve and collaborate closely with key stakeholders
• Center of Excellence, education, and advocacy: Peer review other Content Strategists' work by reviewing proposed content as applicable and providing feedback
• Always strive to learn and raise the bar on your own and be open to receiving and giving feedback to build stronger content strategy practices

Skills

• Work closely with design, research, product, and other partners to develop a shared UX strategy
• Create compelling and empowering user experiences through engaging, on-brand digital UX content
• Generate informative and persuasive content in support of positive outcomes
• Ensure all content is consistent in terms of brand, style, voice and tone, quality, and literacy/grade levels
• High level of competency in applied writing skills, especially writing for a Client user audience
• Strategize and define content frameworks while also documenting your rationales and decisions
• Execute and align teams on content strategy and UX copy
• Collaborate effectively and frequently with cross-functional stakeholders (e.g., UX, PM, Marketing), leading the content revision process, and achieving deadlines
• Ask inquisitive questions in a collaborative manner, do things differently, champion innovation, and strive for simplicity
• Communicate content strategies in a clear and concise manner using your presentation skills
• Actively involve and collaborate closely with key stakeholders
• Peer review other Content Strategists' work by reviewing proposed content as applicable and providing feedback
• Always strive to learn and raise the bar on your own and be open to receiving and giving feedback to build stronger content strategy practices
• Bachelor's (or higher) in a discipline related to UX Content Strategy (e.g. Business Communications, Creative Writing, English)
• Minimum of 1-2 years' experience in UX writing/editing for mobile app based product
• Knowledge of best practice Content Strategy Frameworks and Design Principles
• Foundational understanding of UX design, as well as common design tools, language, and processes
• Creativity and empathy to recognize and address the user's challenges
• Eagerness and aptitude to learn new technologies quickly
• Basic project management skills
• Understanding of agile software development environment
• Basic skills in design tools such as Figma, JIRA, Miro
• Familiar with Medical Device development processes, familiarity with Diabetes

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