Remote Customs Trade Coordinator – Data Entry Specialist for Global Logistics at arenaflex

About arenaflex – A Global Leader in Logistics Innovation

arenaflex is a world‑renowned logistics and supply‑chain powerhouse that connects businesses and consumers across continents. With a legacy of pioneering transportation solutions, arenaflex combines cutting‑edge technology, a commitment to sustainability, and a people‑first culture to deliver reliable, fast, and secure shipping experiences. Our mission is to simplify global trade, empower our partners, and create meaningful career pathways for our employees. As a remote‑first organization, arenaflex offers flexible work arrangements that let talent thrive from anywhere while contributing to a truly global operation.

Position Overview – Customs Trade Coordinator (Remote Data Entry)

arenaflex is seeking a meticulous, customer‑focused Customs Trade Coordinator to join our remote operations team. In this role, you will be the linchpin that ensures accurate customs documentation, smooth import/export processes, and exceptional service delivery for our clients. You will work closely with internal stakeholders, external partners, and government agencies to maintain compliance, optimize workflows, and support arenaflex’s reputation as a trusted logistics provider.

Key Responsibilities

• Provide impeccable customer service by responding promptly to client inquiries and proactively addressing concerns.
• Enter, verify, and maintain customs clearance data from a variety of sources, including spreadsheets, SOPs, tariff books, web portals, and customs filings.
• Organize and process import‑related documentation required for U.S. Customs compliance, collaborating with all relevant government agencies.
• Maintain up‑to‑date shipment records in accordance with internal record‑keeping standards and regulatory requirements.
• Ensure strict adherence to all international import and export regulations, including Incoterms, trade agreements, and security protocols.
• Collaborate with internal teams—operations, finance, sales, and technology—to deliver a high level of service to customers and partners.
• Process corporate financial shipments, including invoicing, payment reconciliation, and reporting.
• Handle remote filings and electronic submissions to customs authorities, ensuring accuracy and timeliness.
• Uphold all company policies and hierarchical procedures, promoting a culture of compliance and continuous improvement.
• Utilize multiple software platforms and reference materials to resolve complex trade issues and support cross‑functional initiatives.
• Perform additional duties or special projects as assigned, contributing to the overall success of arenaflex’s remote operations.

Essential Qualifications

• High School Diploma (HS) or GED required; a Bachelor’s degree is preferred.
• Minimum of six months of relevant work experience in data entry, logistics, or a related field (experience is a plus, not a strict requirement).
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and familiarity with data‑entry platforms such as Viewpoint or similar tools.
• Strong written and verbal communication skills, with the ability to convey complex information clearly and professionally.
• Demonstrated critical‑thinking abilities and problem‑solving skills, especially when handling high‑volume, time‑sensitive tasks.
• Ability to work independently with minimal supervision while maintaining high standards of accuracy and accountability.
• Excellent interpersonal skills for effective collaboration with customers, carriers, brokers, government agencies, and internal teams.

Preferred Qualifications & Skills

• Experience with customs brokerage software, import/export documentation, or international trade compliance.
• Knowledge of U.S. Customs regulations, tariff classifications, and trade compliance best practices.
• Familiarity with remote work tools (e.g., video conferencing, project management platforms, cloud storage).
• Prior exposure to logistics or supply‑chain environments, especially in a remote or distributed team setting.
• Certification in logistics, trade compliance, or related fields (e.g., Certified Customs Specialist).

Core Competencies for Success

• Attention to Detail: Precision in data entry and documentation is critical to avoid costly compliance errors.
• Organizational Agility: Ability to juggle multiple shipments, deadlines, and stakeholder requests without compromising quality.
• Customer‑Centric Mindset: Proactively anticipate client needs and deliver solutions that enhance satisfaction.
• Collaboration: Work seamlessly across departments, fostering a cooperative environment that drives collective success.
• Adaptability: Thrive in a fast‑changing logistics landscape, embracing new tools, processes, and regulatory updates.
• Integrity & Compliance: Uphold ethical standards and regulatory obligations at all times.

Career Growth & Learning Opportunities

arenaflex invests heavily in employee development. As a Customs Trade Coordinator, you will have access to:

• Comprehensive onboarding and continuous training programs covering customs regulations, software systems, and best practices.
• Mentorship from senior logistics professionals and opportunities to shadow cross‑functional teams.
• Pathways to advance into senior coordination, compliance analysis, or operations management roles.
• Certification sponsorship for industry‑recognized credentials (e.g., Certified Customs Specialist, Supply Chain Management certifications).
• Participation in global webinars, workshops, and conferences to stay ahead of industry trends.

Work Environment & Culture at arenaflex

arenaflex embraces a remote‑first culture that values flexibility, inclusivity, and work‑life harmony. Our employees enjoy:

• Fully remote work arrangements with a supportive virtual collaboration platform.
• Regular virtual team‑building events, wellness challenges, and community outreach initiatives.
• A diverse and inclusive workforce where every voice is heard and respected.
• Transparent communication from leadership, fostering a sense of belonging and purpose.
• Opportunities to contribute to sustainability projects, aligning with arenaflex’s commitment to greener logistics.

Compensation, Perks & Benefits

arenaflex offers a competitive hourly wage ranging from $20 to $30 per hour**, based on experience and performance. In addition to base pay, you will receive: