[Remote] Staff Product Designer

Note: The job is a remote job and is open to candidates in USA. Turnberry Solutions is a consulting firm that focuses on business agility, and they are seeking a Staff Product Designer to join their Business Agility practice. The role involves leading content strategy for advisor experiences, designing AI-enabled language products, and collaborating with cross-functional teams to enhance digital product experiences.

Responsibilities

• Lead content strategy for high-stakes advisor experiences, defining how information is prioritized, structured, and displayed to support meaningful decision-making at the point of need
• Design and architect language products, including AI-enabled writing experiences, establishing the voice, synthesis, and information hierarchy that shape how content is generated and surfaced
• Develop content frameworks, models, and patterns that bring consistency and scalability to the product experience, and document them so learnings can be extrapolated across the broader organization
• Partner with data scientists and engineers to understand and influence how data is modeled, recognizing the downstream impact data structure has on content, AI-generated language, and the overall UX
• Partner with product management, design, and engineering to embed content thinking into product definition, ensuring content decisions are aligned to business strategy and user needs
• Apply human-centered design and content strategy methods in meaningfully novel ways, finding opportunities to advance more content-driven and AI-enabled decision-making among digital product teams
• Establish success metrics for content and language experiences, using research and data to inform decisions and demonstrate impact
• Collaborate with design system and platform partners to align content patterns with broader architectural and governance approaches
• Lead through influence across the portfolio, driving content and experience decisions through expertise, partnership, and persuasion rather than positional authority
• Communicate effectively at all levels of the organization, using storytelling to build trust, establish relationships, and influence content and experience strategy with stakeholders
• Integrate new content design patterns, tools, and AI-enabled practices, enriching the design methodology toolkit
• Support and/or develop an environment in which company employees and colleagues are focused on continuous improvement, exceptional employee engagement, and an unwavering commitment to our clients
• Shape and/or support a culture that represents the company purpose, promise and values, ensuring that company trust and reputation remain strong with its clients

Skills

• Bachelor's degree or equivalent experience in Interaction Design, UI/UX Design, Content Strategy, Content Design, or any combination of education and experience which would provide an equivalent background
• 6-8 years of experience in a related field, with at least 5 years of experience in content strategy, content design, or UX writing within a product development team
• Demonstrated experience designing language products and content systems, with direct experience building or shaping AI-enabled writing or content experiences strongly preferred
• Proven experience defining content frameworks, information hierarchy, and content models for complex digital products
• Strong communication skills, with the ability to explain rationale for content and design decisions and clarify success metrics
• Ability to develop processes and approaches for tackling content and IA problems, anticipating challenges, and uncovering innovative solutions
• Demonstrated application of human-centered design with a keen understanding of business and technical impacts on content and digital design
• Self-directed and proactive, with a passion for driving progress and making meaningful contributions independently
• Able to turn research into action that solves the user definition of a problem
• Experience in cross-functional collaboration roles, with a focus on delivering business value
• Working knowledge of how to leverage and extend a design system to achieve content and product goals
• Relevant agile experience
• Direct experience designing or training AI writing systems, content generation tooling, or language-based agents
• Exceptional communication skills, including advanced storytelling and persuasion within a content and design context
• Strategic content thinking and the ability to contribute to the overall content and design strategy of the organization
• Knowledge and experience working in diversified financial services
• Familiarity with content governance models and how content patterns scale across an enterprise

Benefits

• A comprehensive healthcare package (medical, dental, vision)
• Disability and group term life insurance
• Health and flexible spending accounts
• A utilization bonus
• 401(k) with match
• Flexible time off for salaried employees
• Parental leave for salaried employees
• Flexible work arrangements (all benefits are subject to eligibility requirements)

Company Overview

Company H1B Sponsorship