[Remote] AI Automation Engineer
Note: The job is a remote job and is open to candidates in USA. Tebra is the only all-in-one EHR+ platform built exclusively for independent healthcare practices. They are seeking a hands-on AI & Automation Engineer to design, build, and optimize integrations and AI-driven workflows that enhance enterprise data and business operations.
Responsibilities
- Design, build, and maintain Workato recipes, connectors, and orchestrations for Salesforce, NetSuite, Slack, and Snowflake
- Implement error handling, observability, and reusable design patterns to ensure reliability and scalability
- Architect multi-agent systems: tool selection, planning loops, state management, human-in-the-loop Checkpoints
- Partner with stakeholders to design corporate systems (Salesforce, NetSuite, Snowflake, Slack, etc) as agent-callable tools, not just data sources
- Build guardrails, fallbacks and error recovery for non-deterministic workflows
- Develop and automate ELT/ETL processes to support both BI Analytics and AI retrieval across similar datasets with different access patterns
- Build evaluation into every pipeline to ensure high quality results considering precision, answer faithfulness, latency and cost
- Own retrieval end-to-end including ingestion, chunking strategy, embeddings, vector storage and reranking as one connected system
- Implement data enrichment, quality checks, and architectural safeguards to maintain trusted datasets
- Production observability: prompt/response tracing, cost monitoring, eval dashboards
- Document agent behavior, decision logic and failure modes
- A/B testing agent versions, model comparisons
- Write modular, reusable scripts in Python, Ruby, SQL, or JavaScript to support integration, data transformation, and automation tasks
- Apply data governance practices for lineage, security, and retention
- Maintain technical documentation, diagrams, and version control via GitHub, Confluence, and Jira
Skills
- 2-5 years of experience in integration, automation, AI, software or data engineering, with 1+ year hands-on in Workato
- Proven expertise with Enterprise iPaaS required (Workato, Mulesoft, or similar)
- Proficiency in designing and implementing integrations across Salesforce, NetSuite, Slack, and Snowflake
- Hands-on technical background in ETL/ELT, Reverse-ETL, data modeling, SQL/T-SQL, and programming (Python, Ruby, or similar)
- Experience using vector databases such as Pinecone, Snowflake Cortex Search and pgvector
- Experience with AI/ML concepts and implementing AI workflows in enterprise environments
- Hands-on experience leveraging APIs and programming languages to build and maintain scalable enterprise integrations
- Experience with GitHub for version control, Jira for work tracking, and Confluence/Lucid for documentation
- Strong problem-solving, critical thinking, and ability to execute under minimal supervision
- Motivated to learn new technologies and develop new skills
- Track record of introducing innovation in automation and AI while maintaining governance and system reliability
- Experience with Cloud Platforms such as GCP or AWS preferred
- Proficiency with Snowflake, Salesforce, and NetSuite, with strong architectural and automation design skills preferred
- Workato Automation Pro or SnowPro certifications preferred
Benefits
- Beyond base compensation, Tebra offers eligible employees the opportunity for variable pay and a robust benefits package, reflecting our commitment to your overall well-being.
- United States: In addition to our healthcare benefits, we also offer amazing perks! Need work from home basics? We offer a discount through Dell!
- We also offer a number of resources to help you keep your mind and body healthy.
- Check out Gympass for a great workout, or TelusEmployee Assistance Program to find mental health resources, along with other resources for everyday occurrences.
- Costa Rica: To assist with all of lifes needs, Tebra also offers a wellness and childcare subsidy and a University/Education discount!
- We also offer a number of resources to help you keep your mind and body healthy.
- Check out Gympass for access to health and fitness apps, or Telus Employee Assistance Program to find mental health resources, along with other resources for everyday occurrences.
Company Overview
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