[Remote] Clinical Administrator (Part-Time)
Note: The job is a remote job and is open to candidates in USA. Charlie Health is a rapidly growing organization focused on connecting individuals to life-saving behavioral health treatment. The Clinical Administrator will support the clinical team with scheduling, attendance, data collection, and technology issues to ensure efficient care delivery for clients.
Responsibilities
- Open groups and ensure technical setup for day's expected clients
- Virtual interaction with clients -- welcoming them to group, answering questions
- Facilitates client and group facilitator virtual entry during treatment session
- Monitors group attendance and helps to contact any absent clients
- Verifies and publishes group attendance for all days and times of treatment
- Effectively communicates client absences, technological difficulties, or clinical concerns with relevant team members, clients, and families
- Provides clients and families with calendar invitations and text reminders to treatment sessions
- Track and monitor alumni or family groups as needed
- Administer surveys
- Other duties as assigned
Skills
- W2 part-time role
- Must be available for 10 hours/week minimum
- Work authorized in the United States and native or bilingual English proficiency
- Have access to reliable technology resources & WiFi to work in a remote setting
- High attention to detail and ability to work independently and efficiently
- Proficiency with cloud-based communication and software–Slack, Dropbox, Gmail, Zoom, Google Drive, EMR
- Limited proficiency in Microsoft Office–Excel, or Google Sheets
- Clinical Administrators must have availability: Monday - Thursday from 3-8pm MT (highly preferred) or Monday - Thursday from 10-2pm MT
- Friday/Saturday availability highly preferred
- Previous expertise working with a wide range of ages, including children, teens, young adults, and adults clients in both individual and group settings is highly preferred
Benefits
- Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees.
- The cost for this background check will be paid for in full by Charlie Health.
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