[Remote] Senior Director, Operations and Lean
Note: The job is a remote job and is open to candidates in USA. GE HealthCare is a leading company in medical technology and healthcare solutions. They are seeking a Senior Director, Operations & Lean to drive operational excellence and strategic execution across their Advanced Visualization Solutions Probes business, while fostering a culture of continuous improvement and collaboration.
Responsibilities
- Act as a change agent to improve Safety, Quality, Delivery, Cost, Innovation and people outcomes through higher Lean maturity and stronger operating discipline
- Own the operating rhythm for Probes staff in partnership with the General Manager, ensuring clear escalations, decision flow, follow-up discipline, and alignment to business priorities
- Partner operations/supply chain interfaces to improve engineering-to-operations flow, manufacturability handoffs, operational readiness, and execution efficiency
- Support the Productivity Leader in translating VCP opportunities into problem-solving routines, cross-functional actions, and sustained delivery while Finance validates financial impact
- Partner with Product Quality and IB, QA/RA, supply chain, and engineering leaders to structure problem solving on recurring quality, installed base, and operational issues
- Deploy and coach Lean and Heartbeat practices across the Probes staff and global RDOs network, including daily management, standard work, leader standard work, problem solving, kaizen, VSM, visual management, and action tracking
- Build Lean capability in the organization by coaching leaders and teams, developing practitioners, and embedding repeatable operating mechanisms rather than one-off events
- Interpret internal and external business challenges, evaluate conflicting data, and recommend practical operating improvements across products, processes, services, and transactional workflows
- Influence operating plans, budget trade-offs, capacity discussions, and cross-functional priorities through strong operational acumen and fact-based decision support
Skills
- Bachelor's degree in Engineering, Operations, Business, Supply Chain, or related field
- Significant experience in Lean, Lean-Agile, operations, engineering operations, manufacturing, or cross-functional business leadership
- Proven track record of leading change and improving business performance in a complex global matrix organization
- Demonstrated ability to teach, coach, practice, and apply Lean methods such as VSM, kaizen, standard work, leader standard work, problem solving, Kanban, visual management, and Lean transformations
- Experience deploying Lean beyond manufacturing/supply chain into engineering, transactional processes, program execution, or business operations
- Strong ability to influence senior leaders, align cross-functional teams, and convert ambiguity into clear operating mechanisms and actions
- Master's degree or equivalent advanced operational/business experience
- Lean practitioner or equivalent certification; demonstrated ability to facilitate kaizen events and coach core Lean tools at leadership level
- Experience in medical technology, healthcare, regulated product development, engineering RDO, or manufacturing/supply chain environments
- Strong operational and financial acumen, including ability to connect Lean actions to SQDCI and business outcomes
- Servant leadership mindset, high collaboration, strong communication, and ability to coach teams across cultures and sites
Company Overview
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