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[Remote] Mid-Level Account Executive (US)

Remote Full-time Hiring now

Note: The job is a remote job and is open to candidates in USA. parcelLab helps leading retailers enhance post-purchase experiences, and they are seeking a Mid-Level Account Executive to join their US sales team. This role involves managing strategic enterprise accounts, leading consultative sales conversations, and driving complex sales processes with senior stakeholders.

Responsibilities

  • Build and own a healthy enterprise pipeline across a defined region or account set
  • Lead senior-level, consultative conversations focused on business outcomes
  • Run deep discovery and translate customer challenges into clear value stories
  • Build ROI-driven business cases and commercial proposals
  • Navigate complex buying groups, legal and procurement processes
  • Coordinate internal teams to move deals forward
  • Forecast accurately and communicate clearly with sales leadership

Skills

  • Strong experience selling B2B SaaS at enterprise level
  • Proven success selling into large retailers or consumer brands
  • Track record of closing complex, high-value, multi-stakeholder deals
  • Comfortable owning pipeline generation alongside SDR support
  • Commercially sharp, with experience building value-based business cases
  • Familiar with structured sales methodologies (e.g. MEDDICC)
  • Clear, confident communicator with senior executive presence
  • Success selling into US markets
  • Experience in ecommerce, CX, martech or logistics tech
  • Scale-up experience
  • Additional European languages

Benefits

  • Competitive compensation and commission structure
  • Remote-first culture with flexible work environment
  • Comprehensive 30-60-90 day onboarding plan in place from the very first day to help you integrate seamlessly with the rest of the company and understand new responsibilities
  • Equipped with the latest MacBook or PC, as a digital-first company, you choose whether to work entirely from home, in one of our offices or a mix that suits you. Not close to one of our offices No problem! Find yourself a co-working space instead, and we’ll help cover the costs
  • Career development opportunities, including our Leadership Development Program and our Mentorship Program, as well as online language courses and available budgets for further training
  • Stay grounded with our free meditation, mindfulness and coaching sessions via our mental wellbeing platform TELUS.health
  • Regular company retreats, parcelLab events (in-person and online), local and regional meet-ups, as well as team off-sites
  • Be part of a motivated, diverse and international team made up of over 25 different nationalities; and with a great rating for company culture and employee experience on Glassdoor, you’ll love working here!

Company Overview

  • parcelLab is the only truly global enterprise post-purchase software provider, enabling brands to increase top-line revenue, decrease operational cost and complexity, and optimize customer experience in an unprecedented way. It was founded in 2015, and is headquartered in Boston, Massachusetts, USA, with a workforce of 51-200 employees. Its website is https://parcellab.com/.
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