[Remote] Clinical Innovation Specialist

Note: The job is a remote job and is open to candidates in USA. Treace Medical Concepts, Inc. is committed to leading the surgical treatment of bunions with its innovative Lapiplasty® System. They are seeking a Clinical Innovation Specialist to guide and support new surgeon customers and operating room teams, ensuring the effective application of their product portfolio while promoting customer adoption and satisfaction.

Responsibilities

• Support Surgeons During Procedures - Attend surgeries with new surgeon customers, providing technical guidance to optimize outcomes and customer experience
• Conduct Clinical Training - Provide product training and education for surgeons (didactic and cadaveric labs) and sales teams within assigned regions
• Product Launch Collaboration - Partner with Product Management to ensure successful introductions of new product innovations into market
• Build Strong Customer Relationships - Establish enduring partnerships with surgeon customers and key accounts to promote long-term satisfaction and retention
• Promote Technical Excellence - Share surgical protocols, techniques, and insights ("tips and tricks") to assist OR teams and enhance clinical acumen
• Gather and Share Customer Feedback - Act as the primary liaison for customer insights and feedback on product performance to improve design, satisfaction, and usability
• Drive Sales Engagement - Develop pipelines of new surgeon trainees and users in collaboration with the sales team, while supporting trade shows, educational labs, and regional events
• Technical Support for Sales - Provide feedback and evaluate sales team performance to enhance their technical proficiency and product knowledge during sales calls and presentations
• Industry Insights - Keep management and marketing informed of relevant industry trends, product advancements, and changing customer needs

Skills

• Bachelor's degree in a science or closely related field is preferred; equivalent combination of education, training, and experience, may be considered in lieu of a degree
• Three (3) + years of successful clinical or product specialist or field sales experience with a surgical implant company (foot and ankle experience preferred), or 1+ years as a member of an Operating Room surgical team (RN or PA)
• Must reside in the assigned region
• Previous operating room experience is required
• Must be able to travel up to 70-90%, with some weekends required

Company Overview