Remote Authorization Specialist – Data Entry & Prior Authorization Support for arenaflex – Contract‑to‑Hire (Texas, 40 hrs/week, Remote)

About arenaflex

arenaflex is a leading provider of innovative health‑plan solutions, dedicated to improving member access, eligibility, and overall healthcare experience. With a commitment to technology‑driven efficiency and compassionate service, arenaflex partners with insurers, providers, and patients to streamline complex authorization processes. Our remote workforce spans the United States, and we pride ourselves on fostering a collaborative, inclusive, and growth‑focused culture.

Why This Role Matters

In today’s fast‑paced healthcare environment, timely prior authorizations are critical to ensuring members receive the right care at the right time. As an Authorization Specialist at arenaflex, you will be the frontline guardian of data integrity, helping the utilization management team maintain compliance, reduce delays, and support the health‑plan’s mission of delivering high‑quality, cost‑effective care.

Position Overview

This is a 12‑month contract‑to‑hire opportunity based in Texas, with a fully remote work arrangement. The role is full‑time (40 hours per week) and requires open availability to work any shift, including overtime, weekends, and holidays. You will join a dynamic, 7‑day‑a‑week operation that processes thousands of faxes and keystrokes daily, ensuring that authorization requests move swiftly through the system.

Key Shift Hours (Central Standard Time)

• Monday – Friday: 6 am – 7 pm
• Saturday: 7 am – 5 pm
• Sunday: 7:30 am – 4:30 pm

Core Responsibilities

• Data Entry & System Maintenance: Accurately input authorization requests, referrals, and related medical information into arenaflex’s utilization management platform.
• Fax Management: Receive, triage, and route incoming faxes to the appropriate internal teams within arenaflex, ensuring delivery within 1‑2 hours of receipt.
• Documentation Support: Assist the utilization management team by tracking authorizations, updating status, and maintaining compliance with policies and guidelines.
• Medical Information Capture: Document essential clinical details—history, diagnosis, prognosis—so that clinical reviewers can make informed decisions.
• Quality Assurance: Review entries for accuracy, correct errors as indicated, and uphold the highest standards of data integrity.
• Process Improvement: Contribute ideas to streamline intake, reduce turnaround times, and enhance overall workflow efficiency.
• Cross‑Functional Collaboration: Work closely with teams handling Concurrent Review, Behavioral Health, Medicare, and other specialty lines to ensure seamless information flow.
• Continuous Learning: Stay current on healthcare authorization policies, medical terminology, and industry best practices.

Performance Metrics & Expectations

• Process 3,500–4,000 faxes per day, delivering them to the correct internal team within the required 1‑2 hour window.
• Achieve 10,000 keystrokes per hour (equivalent to 50‑60 WPM), maintaining speed without sacrificing accuracy.
• Maintain a 99% accuracy rate on data entry tasks, as measured by internal quality audits.
• Demonstrate punctuality, reliability, and a proactive attitude in a high‑volume, fast‑paced environment.

Required Qualifications

• High school diploma or equivalent (required).
• Demonstrated typing speed of 60+ WPM (verified via a typing test attached to your resume).
• Ability to sustain 10,000 alphanumeric keystrokes per hour while maintaining data accuracy.
• Open availability to work any shift, including weekends and holidays.
• Strong punctuality and reliability record.
• Entry‑level candidates are welcome; high school graduates or individuals with retail experience are encouraged to apply.
• Basic familiarity with medical terminology and insurance processes is preferred but not mandatory.

Preferred Experience & Skills

• 3 months to 1 year of data processing, clerical, or administrative experience.
• Retail or customer‑service background that demonstrates ability to handle variable schedules and high‑volume tasks.
• Proficiency with Microsoft Office Suite (Word, Excel) and familiarity with electronic health record (EHR) or utilization management systems.
• Excellent written and verbal communication skills.
• Detail‑oriented mindset with a commitment to confidentiality and HIPAA compliance.

Essential Skills & Competencies

• Speed & Accuracy: Ability to type quickly while maintaining a high level of precision.
• Organizational Skills: Efficiently manage large volumes of documents and prioritize tasks under tight deadlines.
• Analytical Thinking: Recognize patterns, identify missing information, and flag discrepancies for follow‑up.
• Team Collaboration: Work cooperatively with clinical reviewers, intake specialists, and other functional teams.
• Adaptability: Thrive in a dynamic environment where priorities can shift rapidly.
• Technology Savvy: Comfortable navigating web‑based platforms, databases, and fax‑to‑email conversion tools.

Career Growth & Learning Opportunities

arenaflex invests in its people. As you master the Authorization Specialist role, you will have pathways to advance into senior data‑entry positions, utilization management analysis, or specialized roles such as:

• Senior Authorization Analyst
• Utilization Management Coordinator
• Medical Records Quality Assurance Lead
• Remote Operations Supervisor

We provide ongoing training, access to industry certifications, and mentorship programs to help you achieve your professional goals.

Compensation, Benefits & Perks

• Hourly Rate: $16.00 per hour (competitive for entry‑level remote positions).
• Benefits Package: 401(k) with matching contributions, dental, health, vision, and life insurance.
• Flexible Schedule: Remote work with the ability to choose from multiple shift options, subject to business needs.
• Professional Development: Access to online learning platforms, webinars, and certification reimbursement.
• Employee Assistance Programs: Support for mental health, financial counseling, and work‑life balance.
• Performance Bonuses: Opportunities to earn additional compensation based on meeting or exceeding key metrics.

Work Environment & Culture at arenaflex

Our remote workforce is built on trust, collaboration, and a shared commitment to excellence. At arenaflex you will experience:

• A supportive leadership team that values transparency and open communication.
• Regular virtual team huddles, training sessions, and social events to foster connection.
• A culture that celebrates diversity, equity, and inclusion, ensuring every voice is heard.
• State‑of‑the‑art technology tools that enable seamless remote collaboration.
• Clear pathways for feedback, recognition, and career advancement.

Application Process

To be considered, you must complete a typing test and achieve a minimum score of 60 WPM. The test invitation will be sent separately after you submit your application. Please attach the completed typing test results to your resume.

When you apply, be prepared to provide:

• Resume highlighting relevant experience and education.
• Proof of typing test results (score ≥ 60 WPM).
• Confirmation of your ability to work the required shift schedule.

Ready to Join arenaflex?

If you thrive in a fast‑moving, data‑driven environment and are eager to contribute to a mission‑focused healthcare organization, we want to hear from you. Click the link below to submit your application and start your journey with arenaflex today.

Apply Job!

Closing Statement

arenaflex is committed to building a workforce that reflects the communities we serve. We encourage candidates of all backgrounds to apply. Your dedication to accuracy, speed, and teamwork will make a tangible impact on members’ health outcomes and on the success of our organization. Join us, grow your career, and help shape the future of healthcare authorization.