Remote Teleperformance Job Customer Service Representative - Apply Now
Qualifications
We're looking for fearless people - people who are inspired to deliver only the best in all that we do 6 months customer service experience minimum Over 18 years of age Ability to type 25 wpm High School Graduate or GED Comfort with desktop computer system Proven oral & written communication skills Logical problem-solving skills Availability to work various shifts Ability to use Windows operating systems Organization and work prioritization skills Minimum subscribed download rate equal or exceeds 12.0 Mbps Minimum subscribed upload rate equal or exceeds 3.0 Mbps ISP must have no packet loss and ping under 50ms Proof of internet speed required
Benefits
Teleperformance offers a 5-day paid training to help you prepare for the State Insurance Exam You read that correctly, you'll get PAID TO STUDY! Teleperformance will provide a Trainer, study materials, cover the cost and schedule your state exam! Paid Training Competitive Wages Full Benefits (Medical, Dental, Vision, 401k... and more) Paid Time Off Employee wellness and engagement programs
Responsibilities
As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment You will have the chance to interact with people from all walks of life, and no two days will be the same As a Pre-Licensed Representative are required to use excellent decision-making skills and innovation to resolve issues and respond to consumer concerns while adhering to company and departmental guidelines The position is responsible for resolving high level consumers issues in a fast-paced environment Resolve complex consumer issues and advise first level representatives on high level issues Assist policy holders with billing questions and concerns Provide support to policy holders with any policy changes requested Support policy holders needs by providing recommendations and adjusting as necessary Apply Job! For more such jobs please click here!