Remote Call Center (Tourism Industry)
Our client in the tourism industry is seeking a Member Support Associate to join their team. As a Member Support Associate, you will be part of the Inbound Call Center supporting our members. The ideal candidate will have excellent customer care, conflict resolution, and call center experience which will align successfully in the organization. Job Title: Remote Call Center Member Support... Associate Location: Orlando, FL (Remote) Pay Range: $20/hour What's the Job? Collaborate with members via phone, email and chat to support members with current and future reservations Confirm with hotels that proper billing procedures are being followed and that our members have a seamless experience with their reservations Resolve difficult issues with our corporate contacts with a positive, professional tone Be meticulous about details Communicate solutions internally and externally to resolve issues What's Needed? 2 years of recent customer service experience in the travel industry Availability to work any day of the week, including weekends and holidays. Schedules will be assigned during training Available M-F 2pm-11pm est during 4 week training period 7-year Background Check required Exposure to travel booking software & Salesforce is a plus! What's in it for me? Pay rate of $20/hour Temp-to-Hire 4-week paid training - Must have 100% Attendance This role is eligible for remote work within the U.S. If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! About ManpowerGroup, Parent Company of:Manpower, Experis, Talent Solutions, and Jefferson Wells ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells -creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent Apply Job!