-Bilingual Property & Casualty Insurance Specialist - Fully Remote (Spanish-English) --

About the position As a Bilingual Licensed Property & Casualty Insurance Agent at TTEC, you will play a crucial role in enhancing customer experiences by resolving complex inquiries and providing compassionate support. This remote position requires a strong commitment to customer service and the ability to communicate effectively in both Spanish and English. You will be part of a dynamic team dedicated to making a positive impact on customers' lives while enjoying a supportive work environment that fosters professional growth. Responsibilities • Answer incoming communications from customers. , • Conduct research to provide answers for customers to resolve their issues. , • Upsell products or services to existing customers as needed. Requirements • Active Property and Casualty license. , • 6 months or more of customer service experience. , • Great written and verbal communication skills in Spanish and English. , • High school diploma or equivalent. , • Ability to recognize, apply, and explain product or service knowledge. , • Integrity to follow guidelines on maintaining members' privacy. , • Computer experience with high-speed internet (> 10 mbps). , • Smartphone or another device that runs iOS or Android for daily log-in. Nice-to-haves • Experience in upselling products or services. , • Familiarity with customer relationship management (CRM) software. Benefits • Base pay of $23 per hour plus performance bonus opportunities. , • Continuing education paid for by TTEC. , • Health and wellness incentives. , • PTO and tuition reimbursement. , • Supportive of career and professional development. Apply Job!